Looking for a job

salma boulhen

@salmaboulhen

Bartender at various establishments, serving guests in busy environments and building relationships that encourage repeat business.

Canada

Message

As a bartender at various establishments, I provide customer service in busy environments and prepare beverages efficiently and accurately. I handle cash and electronic transactions while resolving customer concerns professionally.

At BonLook, I assisted customers with orders and inquiries by phone and supported them in French, English, and Spanish. At La Baie, I helped customers choose products, processed sales and returns, and operated POS systems.

Experience

Work history, roles, and key accomplishments

Current

Bartender

Current

Various Establishments

Jan 2022 - Present (4 years 10 months)

Provided outstanding customer service in busy, high-volume environments while preparing beverages efficiently and accurately. Handled cash and electronic transactions, maintained cleanliness, resolved customer concerns, and built strong guest relationships.

Customer Service Cash Handling POS systems Conflict Resolution Teamwork Multitasking

Call Center Agent

BonLook

Jan 2021 - Jan 2022 (1 year)

Managed large volumes of inbound and outbound calls, assisted customers with orders and inquiries, resolved issues promptly, and maintained detailed customer records. Provided support in French, English, and Spanish while meeting service expectations.

Customer Service Call Handling Order Management Issue Resolution CRM Trilingual Communication

Customer Service Associate

La Baie

Jan 2018 - Jan 2020 (2 years)

Delivered personalized customer service, processed sales and returns, assisted with product selection, and operated POS systems. Maintained visual merchandising standards and worked collaboratively to create an exceptional shopping experience.

Customer Service Sales Returns Processing POS systems Visual Merchandising Teamwork