Saúl Granados
@salgranados
Customer-focused commercial assistant skilled in client engagement, appointment setting, and bilingual support.
What I'm looking for
I’m a dynamic and customer-oriented Commercial Assistant with experience in communication, client engagement, and personalized service. I build strong relationships with international clients by identifying their needs and delivering tailored solutions.
At Concentrix, I delivered high-quality customer support by assisting clients with inquiries, problem-solving, and personalized service. I scheduled and managed appointments, handled case follow-ups, maintained accurate records, and coordinated logistics between clients and service providers for timely service delivery.
I also served as a Bilingual Client Support Specialist, delivering support to international clients in English and Spanish while providing clear guidance and effective solutions. More recently, as an English Teacher, I designed and delivered dynamic lesson plans using digital tools and interactive learning experiences to match different learning styles.
Experience
Work history, roles, and key accomplishments
English Teacher
Smart - Languague Academy
Jun 2025 - Mar 2026 (9 months)
Integrated technology and digital tools to create interactive learning experiences and improve student engagement. Designed and delivered dynamic lesson plans tailored to different learning styles and proficiency levels.
Delivered bilingual (English and Spanish) support to international clients by answering service inquiries with clear guidance and effective solutions. Strengthened client relationships through professional communication and structured problem-solving.
Provided high-quality customer support by handling client inquiries, problem-solving, and personalized service. Scheduled and managed appointments, coordinated logistics between clients and service providers, and maintained accurate case records to ensure timely delivery.
Education
Degrees, certifications, and relevant coursework
University of Pamplona
Bachelor's degree, Spanish teacher
Completed a Bachelor's degree focused on Spanish teaching at the University of Pamplona.
CASD Jose Prudencio Padilla
Completed high school studies at CASD Jose Prudencio Padilla in Barrancabermeja.
Availability
Location
Authorized to work in
Job categories
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