Open to opportunities

Saleem Niamat

@saleemniamat

Message

Dynamic CX Officer enhancing customer engagement through innovative marketing.

South Korea

Message

What I'm looking for

I am looking for a role that fosters creativity and values customer engagement, with opportunities for growth and collaboration.

I am a dynamic CX Officer with a proven track record at Sentbe Remittance, where I have significantly enhanced customer engagement through innovative marketing videos and effective complaint resolution. My expertise in film production and customer relationship management has allowed me to contribute to brand awareness and operational excellence. I excel in driving initiatives that boost profitability and customer satisfaction.

In my current role as a CX Officer for the Pakistan Corridor, I am involved in videography and photography for offline projects, creating impactful visual content that engages customers effectively. My previous experience at GMoney Trans Remittance further honed my skills in managing video production for marketing purposes and responding promptly to customer inquiries. I am passionate about leveraging my skills to create meaningful customer experiences and drive business success.

Experience

Work history, roles, and key accomplishments

Current

CX Officer for Pakistan Corridor

Current

Sentbe Remittance

Sep 2022 - Present (2 years 9 months)

As a CX Officer, I enhance customer engagement through videography and photography for projects, while effectively resolving complaints and driving initiatives that boost customer satisfaction.

Customer Relationship Management Videography Photography Team Leadership Project Management Customer Engagement

CX Officer for Pakistan Corridor

GMoney Trans Remittance

Jun 2022 - Jul 2025 (3 years 1 month)

Managed customer inquiries and created marketing videos that increased brand awareness. Developed visual content for campaigns and handled customer complaints effectively.

Customer Relationship Management Video Production Teamwork Social Media Marketing Brand Awareness

Store Manager

Denizen by Levi's Struas

Nov 2013 - Dec 2013 (1 month)

Oversaw daily store operations, implemented stock tracking systems, and organized promotional events to enhance product visibility and sales. Managed staff performance and inventory.

Inventory Management Sales Strategies Risk Mitigation