Open to opportunities

Claudia Almeida

@claudiaalmeida

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Marketing professional with expertise in graphic design and customer service.

South Korea

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What I'm looking for

I seek a dynamic role that allows me to utilize my marketing and design skills while contributing to a collaborative team environment.

I am a dedicated marketing professional with a strong background in graphic design and customer service, currently based in South Korea. My experience spans various roles, including marketing promotions for sports products at Transcosmos and graphic design at Pixel & Art Studio in Gran Canaria, Spain. I have a proven track record of enhancing customer engagement through effective communication and creative strategies.

Throughout my career, I have developed a diverse skill set that includes proficiency in Adobe Creative Suite, video production, and bilingual communication in Spanish and English. My academic background in graphic design and history has equipped me with a unique perspective on marketing and communication, allowing me to create compelling content that resonates with target audiences. I am passionate about leveraging my skills to drive brand awareness and foster meaningful connections with customers.

Experience

Work history, roles, and key accomplishments

Marketing Sales Promotion

Transcosmos – Hyundai Glovis

Jan 2023 - Jan 2024 (1 year)

Conducted marketing sales promotions for sports products, including research and customer follow-ups via email and phone.

Marketing Sales Research Communication

Front Desk Receptionist

Grand Hotel

Jan 2020 - Jan 2021 (1 year)

Managed guest check-ins and check-outs, handled reservations via phone and email, and prepared receipts and invoices.

Customer Service Invoicing Communication

Spanish Instructor

Educacion Activa

Jan 2020 - Jan 2021 (1 year)

Taught Spanish to indigenous communities at risk of poverty, focusing on language skills and cultural understanding.

Teaching Spanish Community Engagement Communication

Sales Promotion

Herb Life

Jan 2018 - Jan 2019 (1 year)

Conducted B2B and B2C sales promotions for sports products, including research and customer follow-ups via email.

Sales B2B Sales B2C Sales Research

Graphic Designer

Pixel & Art Studio

Jan 2016 - Jan 2017 (1 year)

Worked as a photographer and graphic designer, providing customer service and sales support using Adobe tools.

Photography Graphic Design Customer Service Adobe Photoshop

Video Translator

Nani Studio

Jan 2016 - Jan 2017 (1 year)

Provided Spanish-English video translation services and produced videos using Adobe tools.

Translation Video Production Adobe Communication

Education

Degrees, certifications, and relevant coursework

Google Academy

Online Course in HTML and CSS, Web Development

2023 - 2023

Completed a course on HTML and CSS, gaining basic media knowledge for creating web pages using HTML and CSS.

University Burgos

Degree in History, Heritage, and Diplomatic Communication, History

2018 - 2023

Degree in History, Heritage, and Diplomatic Communication, focusing on general knowledge of world history, understanding the importance of heritage and traces of each country, and human anthropological analysis.

EASDGC

Specialized Degree in Graphic Design, Graphic Design

2012 - 2016

Specialized degree in Graphic Design with a focus on photography and editing, content creation for marketing campaigns, competitive research and reporting, Photoshop editing, digital and manual photo management, and social media management and analysis.