Salamat Nuhu
@salamatnuhu
I’m an online chat moderator and AI data annotator delivering accurate, friendly customer support remotely.
What I'm looking for
I’m a remote-focused professional combining customer support, transcription, translation, and Ai data annotation to deliver accurate results and improve customer satisfaction. I enjoy working with detailed guidelines and maintaining high accuracy under strict deadlines.
As an Online Chat Moderator (Freelance), I engaged users in professional conversations, maintained platform rules, responded promptly, and handled customer concerns calmly. I’m comfortable managing multiple chats simultaneously while resolving issues efficiently.
I’ve also led and executed multilingual transcription projects, including Hausa and multiple African languages, performing quality checks, editing for grammar/spelling/formatting, and ensuring confidentiality. In addition, I’ve labeled/reviewed data to improve machine learning models and collected survey data using Kobo/ODK, contributing to data quality and basic analysis.
Experience
Work history, roles, and key accomplishments
AI Data Annotator
Telus Digital
Nov 2025 - Jan 2026 (2 months)
Labeled, reviewed, and categorized AI training data to support improvements to machine learning models. Maintained quality and consistency by following detailed project guidelines and meeting productivity targets.
Online Chat Moderator
Arora Bridge
Jan 2025 - Sep 2025 (8 months)
Engaged users in professional, friendly conversations while enforcing platform community guidelines. Handled customer concerns and resolved issues promptly across multiple simultaneous chats.
Hausa Translator
Upwork
Sep 2024 - Oct 2024 (1 month)
Provided Hausa-to-English and English-to-Hausa translation services with strong grammatical accuracy and context preservation. Ensured cultural relevance and delivered high-quality work within client deadlines while maintaining confidentiality.
Hausa Transcriber
Sigma AI
Jan 2023 - Jan 2024 (1 year)
Transcribed Hausa audio recordings into written text with high attention to detail and accuracy. Reviewed and edited transcripts for grammar, spelling, and formatting while meeting strict deadlines and maintaining confidentiality.
Transcription & Review Vendor
Dylinguax
Jan 2022 - Jan 2024 (2 years)
Managed multilingual transcription and review projects across multiple languages, validating transcripts against project guidelines. Performed quality assurance by identifying errors and improving transcription accuracy.
Transcription Project Manager
Lxt
Jan 2022 - Jan 2023 (1 year)
Managed multi-language transcription projects across several African languages, coordinating task assignment and progress tracking. Conducted quality checks, resolved linguistic/formatting issues, and ensured timely delivery.
Data Collector
NGO
Jan 2019 - Jan 2022 (3 years)
Collected qualitative and quantitative data through household surveys, key informant interviews, and focus group discussions. Used Kobo/ODK for mobile data entry while supporting field coordination, daily reporting, and data quality validation.
Education
Degrees, certifications, and relevant coursework
Ahmadu Bello University
Bachelor of Science, Biology
Pursuing/obtained a Bachelor of Science in Biology at Ahmadu Bello University (Zaria) in 2024.
Availability
Location
Authorized to work in
Job categories
Skills
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