Ishaya Matta

I evaluate 500+ AI responses each month for accuracy, safety, and helpfulness, maintaining a 95% QA score as a freelance AI Training Associate, Data Annotator, and AI Data Rater.

I perform data annotation, content moderation, search engine evaluation, fact-checking, and internet research across multiple platforms. I also create and refine prompts in English, Hausa, Nigerian Pidgin, Igbo, and Yoruba.

Previously, I managed 50+ customer inquiries daily through live chat and email as a freelance Customer Support Representative, Live Chat Agent, and Virtual Assistant. My support work achieved 98% customer satisfaction while helping clients with data entry, feedback documentation, and workflow improvements.

I'm available for remote temporary, part-time, contract, and full-time work, bringing careful guideline-following and clear multilingual communication to AI training and customer service tasks.