At Sopra Steria, I translate business needs into functional requirements and clear plans for technical teams. On the National Institute of Criminalistics and Criminology project, I mapped workflows, shaped testable user stories, and supported UAT to help improve how the team works.
At Nike's European Logistics Center, I worked with HR teams to turn operational challenges into .NET and Angular features. I also supported a business-critical application as a second-line escalation point, investigating production issues and resolving their root causes.
