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Sajid HussainSH
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Sajid Hussain

@sajidhussain2

Banking operations supervisor with 14 years’ experience improving service quality, compliance, and branch performance.

Pakistan
Message

What I'm looking for

I’m looking for a role where I can lead branch banking operations, strengthen KYC/AML and internal-audit compliance, and keep improving customer service quality while continuing to learn and grow.

I’ve built a solid career in banking operations, joining MCB Bank as a General Banking Officer Grade III and advancing through promotions (OG-II, then OG-I). Currently, I’m working as a BSM at MCB Kot Radha Kishen Branch, after joining MCB Bank Ltd as a Supervisor Banking Service at the MCB Raiwind Branch.

My experience covers end-to-end branch operations supervision, including account opening and KYC updation, remittances and banker’s cheque workflows, clearing/intercity clearing, ATM card issuance/record maintenance, and RTC issuance and payment. I also handle cash, lockers, inter-branch reconciliation resolution, internal audit compliance, stop payment processing, and maintenance of records for dormant/inactive account reactivation.

I strengthen performance through training and targeted learning—covering operations areas (General Banking, Advances, Foreign Exchange), KYC and Anti Money Laundering, and quality customer services. I’ve earned a spot award on Service Quality in MCB Bank, and I aim for a leading role that honors hard work and helps me keep learning and growing.

Experience

Work history, roles, and key accomplishments

MCB Bank Ltd logoML
Current

Supervisor Banking Service

MCB Bank Ltd

Jul 2025 - Present (10 months)

Supervises branch banking services as a Supervisor Banking Service/BSM at MCB, supporting day-to-day branch operations and customer service workflows since Jul 2025.

Education

Degrees, certifications, and relevant coursework

PT

Preston Institute of Management, Science & Technology

MBA (Human Resource Management), Human Resource Management (HRM)

Grade: 1st division; 3.5/4 GPA

Completed MBA (HRM) in 2008, graduating with 1st division and 3.5/4 GPA.

University of the Punjab, Lahore logoUL

University of the Punjab, Lahore

Bachelor of Arts, Arts

Grade: 1st division; 522/800

Completed B.A. in 2005 with 1st division, scoring 522/800.

GK

Government Islamia Degree College, Kasur

Intermediate (Pre-Engineering), Pre-Engineering

Grade: 1st division; 736/1100

Completed Intermediate (Pre-Engineering) in 2002 with 1st division, scoring 736/1100.

GK

Govt. Model High School, Kasur

Matriculation (Science), Science

Grade: 1st division; 685/850

Completed Matriculation (Science) in 2000 with 1st division, scoring 685/850.

Tech stack

Software and tools used professionally

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