Sajid Hussain
@sajidhussain2
Banking operations supervisor with 14 years’ experience improving service quality, compliance, and branch performance.
What I'm looking for
I’ve built a solid career in banking operations, joining MCB Bank as a General Banking Officer Grade III and advancing through promotions (OG-II, then OG-I). Currently, I’m working as a BSM at MCB Kot Radha Kishen Branch, after joining MCB Bank Ltd as a Supervisor Banking Service at the MCB Raiwind Branch.
My experience covers end-to-end branch operations supervision, including account opening and KYC updation, remittances and banker’s cheque workflows, clearing/intercity clearing, ATM card issuance/record maintenance, and RTC issuance and payment. I also handle cash, lockers, inter-branch reconciliation resolution, internal audit compliance, stop payment processing, and maintenance of records for dormant/inactive account reactivation.
I strengthen performance through training and targeted learning—covering operations areas (General Banking, Advances, Foreign Exchange), KYC and Anti Money Laundering, and quality customer services. I’ve earned a spot award on Service Quality in MCB Bank, and I aim for a leading role that honors hard work and helps me keep learning and growing.
Experience
Work history, roles, and key accomplishments
Supervisor Banking Service
MCB Bank Ltd
Jul 2025 - Present (11 months)
Supervises branch banking services as a Supervisor Banking Service/BSM at MCB, supporting day-to-day branch operations and customer service workflows since Jul 2025.
RCSE (Supervisor)
Bank Islami Pakistan Ltd
Oct 2024 - Jun 2025 (8 months)
Worked as RCSE (Supervisor) at Bank Islami Pakistan Ltd from Oct 2024 to Jun 2025.
Operations Department Leader
MCB Bank Ltd
Sep 2006 - Feb 2021 (14 years 5 months)
Led branch operations across multiple MCB locations for about 14 years, overseeing supervision, KYC/account opening updates, remittances, clearing, cash handling, and locker/cardless service controls. Earned a spot award for service quality in MCB Bank.
Education
Degrees, certifications, and relevant coursework
Preston Institute of Management, Science & Technology
MBA (Human Resource Management), Human Resource Management (HRM)
Grade: 1st division; 3.5/4 GPA
Completed MBA (HRM) in 2008, graduating with 1st division and 3.5/4 GPA.
University of the Punjab, Lahore
Bachelor of Arts, Arts
Grade: 1st division; 522/800
Completed B.A. in 2005 with 1st division, scoring 522/800.
Government Islamia Degree College, Kasur
Intermediate (Pre-Engineering), Pre-Engineering
Grade: 1st division; 736/1100
Completed Intermediate (Pre-Engineering) in 2002 with 1st division, scoring 736/1100.
Govt. Model High School, Kasur
Matriculation (Science), Science
Grade: 1st division; 685/850
Completed Matriculation (Science) in 2000 with 1st division, scoring 685/850.
Availability
Location
Authorized to work in
Job categories
Skills
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