Qaiser Mushtaq
@qaisermushtaq
Experienced Branch Operations Manager with 17 years in banking.
PakistanWhat I'm looking for
I am a seasoned Branch Operations Manager with over 17 years of experience in the banking sector, currently working at Askari Bank Limited. My journey began in 2006 as a Consumer Credit Officer, and I have progressively advanced through various roles, demonstrating my commitment to operational excellence and compliance. I have successfully managed branch operations, ensuring adherence to banking regulations and maintaining a risk-free environment.
Throughout my career, I have implemented significant improvements, such as the successful introduction of biometric technology for account openings and the development of operational strategies for branchless banking products. My leadership has consistently resulted in 'GOOD' audit ratings across all branches I have managed. I am passionate about enhancing customer service and operational efficiency, and I thrive in environments that challenge my skills and allow for professional growth.
Experience
Work history, roles, and key accomplishments
Branch Operations Manager
Askari Bank Limited
Aug 2023 - Present (1 year 9 months)
Currently managing branch operations at Askari Bank, overseeing compliance with banking regulations, cash management, and customer service. Successfully implemented biometric technology for account opening and maintained a deposit portfolio of Rs 8.5 billion. Ensured audit compliance with good ratings throughout tenure.
Manager Operations
Askari Bank Limited
May 2012 - May 2015 (3 years)
Led operations for Branchless Banking, developing operational strategies and documentation for the product. Coordinated with various stakeholders for the successful launch of Timepey, enhancing banking access for unbanked communities.
Consumer Credit Officer
Askari Bank Limited
Nov 2006 - May 2012 (5 years 6 months)
Managed credit proposals and renewals, ensuring compliance with bank policies. Conducted financial analysis and monitored recovery of finances, contributing to the overall credit management process.
Education
Degrees, certifications, and relevant coursework
UPUniversity of the Punjab
Bachelor of Commerce, Commerce
2001 - 2004
Completed a Bachelor of Commerce (B.Com) degree, focusing on various aspects of commerce and business management.
Technical Board of Education, Lahore
Diploma in Commerce, Commerce
2000 - 2002
Achieved a Diploma in Commerce (D.Com), which provided foundational knowledge in business principles and practices.
Board of Intermediate and Secondary Education, Gujranwala
Matriculation, General Education
1998 - 2000
Completed Matriculation, which included a general education curriculum covering various subjects.
Tech stack
Software and tools used professionally
Availability
Location
PakistanAuthorized to work in
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