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Rian DillardRD
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Rian Dillard

@riandillard

Microsoft 365 administrator who led a 2,500-user cloud migration at Enable Midstream Partners.

United States
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At Enable Midstream Partners, I led the migration of approximately 2,500 users to the cloud ahead of schedule. I built the Microsoft 365 framework and used PowerShell automation and identity management to reduce user support needs.

I partnered with IT security on data loss prevention, threat management, and compliance monitoring. I also supported MFA and SSO/SAML implementations and handled confidential eDiscovery with Human Resources and Legal.

At SHI International Corp., I collaborated with client IT departments to plan and implement Office 365 cloud migrations, performed data migrations, and conducted environmental health assessments. At Sprout Mortgage, I migrated Office 365 environments, including two tenants, and moved file shares to SharePoint.

Most recently, I provided senior-level IT support in a contract role at Integration Technologies Inc. My experience also includes onsite support across multiple charter school locations at Wired Technology Partners and IT operations at Agendia.

Experience

Work history, roles, and key accomplishments

II

Senior Information Technology Technician

Integration Technologies Inc.

Feb 2026 - Jul 2026 (5 months)

Provided senior-level information technology support in a contract role.

WP

Onsite Support Engineer

Wired Technology Partners

Apr 2025 - Aug 2025 (4 months)

Supported all aspects of IT across multiple charter school locations. Provided onsite technical support for users, systems, hardware, software, and IT-related issues.

SE

IT Consultant

Self-Employed

Dec 2021 - Mar 2022 (3 months)

Provided independent IT consulting services.

CI

IT Cloud Infrastructure Manager | Microsoft Office 365 Lead Administrator

Cognizant / Mattel Inc.

Apr 2020 - Nov 2021 (1 year 7 months)

Provided IT consulting on Office 365 mail administration for MSP clients. Worked onsite and remotely for Mattel, moved clients away from on-premises Exchange environments, and implemented and deployed DMARC.

Agendia logoAG

Applications System Administrator | Microsoft Office 365

Jun 2019 - Dec 2019 (6 months)

Managed IT operations including PC imaging, user account creation, directory synchronization remediation, network patching, new-user provisioning, PC repair and upgrades, access point installations, facilities functions, A/V and conference setup, and IT asset inventory. Coordinated office relocation with the Office Manager to support a seamless transition.

SM

Office 365 Administrator / Site Administrator

Sprout Mortgage

Sep 2018 - Mar 2019 (6 months)

Migrated Office 365 environments, including two tenants, and moved file shares to SharePoint. Coordinated office relocation with the Office Manager to support a seamless transition. Provided desktop support for local users, including imaging, inventory, and patching.

Enable Midstream Partners logoEP

Office 365 / Microsoft Exchange Administrator

Enable Midstream Partners

Dec 2013 - Sep 2018 (4 years 9 months)

Constructed the Microsoft 365 framework from the ground up using best-practice standardization and configuration. Led the migration of approximately 2,500 users to the cloud ahead of schedule and reduced user support needs through PowerShell automation and identity management.

ONEOK logoON

Desktop Support Specialist

Jan 2013 - Dec 2013 (11 months)

Provided contract field desktop support. Built a VDI classroom interface for training purposes.

Farmers Insurance logoFI

Computer Inventory Specialist

Farmers Insurance

Nov 2012 - Nov 2013 (1 year)

Identified process-improvement opportunities through vendor research, secure electronic-waste disposal, and workflow optimization. Coordinated production and shipping activities and resolved complaints.

Education

Degrees, certifications, and relevant coursework

Rose State College logoRC

Rose State College

Multimedia Design

Studied Multimedia Design at Rose State College in Midwest City, Oklahoma.

Tech stack

Software and tools used professionally

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