23p Sahithi
@sahithikolluru
I support IT service operations through ServiceNow ticket management, SQL, documentation, and quality assurance.
IndiaWhat I'm looking for
At Cognizant Technology Solutions, I support project teams with data management, documentation, and quality assurance deliverables.
I use ServiceNow to manage tickets, requests, and work orders, maintaining accurate updates and timely closure. I follow communication and record-keeping best practices through clear logs and reports.
I've also built a responsive movie trailer and ticket-booking web page using HTML and CSS, and conducted vulnerability assessment and penetration testing with Metasploit Framework. I'm focused on continuous improvement, team collaboration, and delivering quality outcomes.
Experience
Work history, roles, and key accomplishments
Supported project teams with data management, documentation, and quality assurance deliverables. Used ServiceNow platform to handle tickets and track requests and work orders, ensuring accurate updates and timely closure.
Education
Degrees, certifications, and relevant coursework
St John's English Medium School
Secondary Education, General Studies
Grade: 9.3
Completed secondary education with a score of 9.3.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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