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@sahiliqbal
Experienced operations professional specializing in field and office operations, stakeholder coordination, and team leadership.
I am an operations professional with hands-on experience managing field and office operations for large telecom and logistics firms, including Reliance Jio and Shadowfax. I hold a BA degree and an Account Management (Tally 9.0) certification.
At Reliance Jio, I executed and managed field operations, coordinated network expansion projects, optimized timelines and resources, and built strong relationships with local stakeholders to ensure smooth workflows. At Shadowfax, I led operations teams, streamlined processes, and improved service quality through stronger partner and client communication.
I bring strengths in leadership, communication, adaptability, customer service, problem solving, and teamwork, and I am seeking new challenges where I can contribute to operational excellence and scalable field initiatives.
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Work history, roles, and key accomplishments
Reliance Jio Infocomm Limited
Nov 2023 - Jan 2025 (1 year 2 months)
Executed and managed field operations for network expansion projects, optimizing timelines and resources and maintaining strong stakeholder relationships to ensure smooth workflows.
Shadowfax Technologies
Feb 2023 - Jul 2023 (5 months)
Led operations teams to streamline processes, improve service quality, and maintained communication with partners and clients to resolve issues and boost team performance.
Degrees, certifications, and relevant coursework
Senior Secondary Certificate, Senior Secondary
Completed senior secondary education under the Assam Higher Secondary Education Council in May 2019.
Secondary School Certificate, Secondary
Completed secondary education under the Board of Secondary Education in May 2017.
Bachelor of Arts, Arts
2022 -
Completed Bachelor of Arts at Royal Global University in Guwahati starting in September 2022.
Software and tools used professionally
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