Open to opportunities

Sahar Selim

@saharselim

Message

Senior Technical Writer with 17 years of software development experience.

Egypt

Message

What I'm looking for

I seek a role that fosters collaboration, innovation, and professional growth.

I am a seasoned Senior Technical Writer with over 17 years of experience in software development and technical documentation. My career has been marked by a commitment to excellence in communication and a passion for helping organizations achieve their goals through effective technical writing. I have successfully led teams, developed comprehensive documentation, and implemented process improvements that enhance user experience and reduce support inquiries.

Throughout my career, I have demonstrated adaptability by transitioning from roles such as web developer and E-learning specialist to my current position. My leadership skills were showcased when I established and grew the technical writing department at Mentor Graphics, where I increased documentation output and improved customer satisfaction. I am also proud of my contributions to the development of an online learning system that significantly boosted user engagement and satisfaction.

Experience

Work history, roles, and key accomplishments

Current

Freelance Technical Writer

Current

DeriA GmbH

Sep 2021 - Present (3 years 8 months)

Managed all correspondence related to company operations, leveraging technological expertise and strong English communication skills. Collaborated with German-speaking stakeholders using basic German language skills.

Technical Writing Project Management Communication German Operations Management

Independent Artist and Caregiver

Self-Employed

Jan 2015 - Sep 2021 (6 years 8 months)

Took a break from professional work to provide full-time care for a family member while managing an independent art business. Successfully showcased artwork and grew a social media following.

Social Media Marketing Customer Engagement Business Time Management

Co-Founder and Marketing Manager

Boost Valley

Nov 2013 - Nov 2014 (1 year)

Co-founded a consultancy company, writing business proposals and preparing marketing content to secure funding and enhance company visibility.

Proposals Marketing Content Creation Lead Generation Team Collaboration

Senior Technical Writer

Mentor Graphics

Nov 2004 - Nov 2013 (9 years)

Established and led the technical writing department, growing the team and improving documentation processes. Created over 100 product manuals and achieved high customer satisfaction ratings.

Technical Writing Team Leadership Documentation Project Management Customer Satisfaction

IT Expert/Web Developer

UNESCO Office

Jun 2001 - Nov 2004 (3 years 5 months)

Provided IT support, developed data-driven websites, and maintained the office SharePoint server, ensuring optimal performance and user experience.

IT Support Web Development SharePoint HTML SQL

Web Developer/Online Learning Systems Consultant

RITSEC

Jun 1996 - Jun 2001 (5 years)

Implemented an online learning system, managed a team of developers, and created data-driven websites, significantly improving user engagement and project efficiency.

Online Learning HTML SQL Project Management

Education

Degrees, certifications, and relevant coursework

University of Louisville

Master of Science, Computer Science

1998 - 2000

Grade: 3.716

Completed a Master of Science in Computer Science with a GPA of 3.716, ranking third among colleagues. The program focused on advanced computing concepts and practical applications in software development.

Cairo University

Bachelor of Science, Dental Medicine

1988 - 1993

Grade: Very Good with honors

Earned a Bachelor of Science in Dental Medicine, graduating with honors and a grade of Very Good. The program provided comprehensive training in dental practices and patient care.

Information Technology Institute

Diploma, Software Development

1996 -

Grade: Honors

Completed a Diploma in Software Development, graduating with honors. This program facilitated a transition from a career in dentistry to software engineering, focusing on foundational programming and development skills.