Sagar Bhandare
@sagarbhandare
Senior Advisor at Willis Towers Watson handling US claims notifications, complex FNOL processing, and claims investigations.
IndiaWhat I'm looking for
At Willis Towers Watson, I handle US claims notifications, including complex FNOL processing, coverage verification, and claim investigations. I also maintain policy and claim databases.
I allocate work to team members, audit FNOLs and ACKs, and resolve operational queries. I maintain 100% Right First Time quality metrics and timely delivery.
At Firstsource Solutions Ltd., I supported Lloyds Bank Mortgage Operations, coordinating with solicitors, financial advisors, and brokers. I resolved mortgage and legal queries and provided post-offer support and quality checks.
Earlier, at Datamatics Global Services Ltd., I carried out abstraction and indexing work on the iMANIA platform. I hold an MS-CIT certification and use MS Excel, MS Word, and MS PowerPoint.
Experience
Work history, roles, and key accomplishments
Handles complex FNOL processing and claim reporting with high accuracy, maintains 100% Right First Time quality metrics, and allocates work to team members while resolving operational queries.
Coordinated with solicitors, financial advisors, and brokers to streamline mortgage operations, resolved complex mortgage and legal queries, and provided post-offer support with quality checking.
Executed abstraction and indexing tasks with high accuracy and speed on the iMANIA platform.
Education
Degrees, certifications, and relevant coursework
University of Mumbai
Bachelor of Commerce, Commerce
Completed T.Y. BCom from University of Mumbai in 2011.
University of Mumbai
Higher Secondary Certificate, General
Completed HSC from University of Mumbai in 2008.
Maharashtra State Certificate in Information Technology
MS-CIT, Information Technology
Completed MS-CIT certification in 2006.
Maharashtra State Board of Secondary and Higher Secondary Education
Secondary School Certificate, General
Completed SSC from Maharashtra Board in 2005.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
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