At Barclays Global Service Centre Private Ltd, I advised clients on financial products, managed account portfolios, and facilitated transactions. I also processed loan applications, resolved account discrepancies, and supported new account openings.
At EXL, I managed the end-to-end car insurance process from First Notification through recovery. I coordinated repair services with mechanics, architects, and contractors, and streamlined support throughout the claims lifecycle.
At Allstate India, I handled end-to-end property and casualty claims, verified incident information, and reviewed coverage. I authorized claims with payment authority up to $150,000 and achieved on-time fund disbursement with a 100% accuracy rate.
At WNS Global Services, I provided call support to teams during the COVID-19 lockdown and contributed to claims-process discussions. I mentored new employees after lockdown and helped reduce onboarding time.
