Open to opportunities

Safura Idrees

@safuraidrees

Message

Detail-oriented healthcare professional with a passion for patient care.

Pakistan

Message

What I'm looking for

I am looking for a role that allows me to enhance patient care and collaborate with a dedicated team.

I am a compassionate healthcare professional with a Bachelor’s degree in Dentistry and over two years of experience in patient care. My journey began at Margalla Institute of Health Sciences, where I developed a strong foundation in dental surgery. I have honed my skills in patient relations, ensuring that every patient receives the attention and care they deserve.

In my recent role as a Patient Relations Coordinator at Relience Hospital, I successfully scheduled and coordinated appointments, utilizing HubSpot to track details and ensure timely follow-ups. My efforts in patient retention through personalized communication have positively impacted over 500 patients. I am dedicated to enhancing team collaboration and streamlining operations to provide quality patient care.

Experience

Work history, roles, and key accomplishments

Patient Relations Coordinator

Relience Hospital

Feb 2023 - Feb 2024 (1 year)

Scheduled and coordinated appointments for patients, logging and tracking all appointment details in HubSpot to ensure timely follow-ups. Coordinated with hospital departments (billing, referrals, medical staff) using HubSpot to ensure seamless patient care and fast issue resolution.

HubSpot Scheduling Email Marketing

Public Health Assistant

Relience Hospital

Apr 2022 - Apr 2022 (0 months)

Assisted in community outreach programs focusing on health education and disease prevention. Collaborated with healthcare providers to create awareness campaigns for local populations.

Community Outreach Health Education Public Health Collaboration

Patient Care Assistant

Relience Hospital

Oct 2020 - Sep 2021 (11 months)

Assisted healthcare professionals in providing daily care to patients. Managed patient records and coordinated patient flow within the facility.

Patient Care Medical Procedures

Education

Degrees, certifications, and relevant coursework

Margalla Institute Of Health Sciences

Bachelors Of Dental Surgery, Dental Surgery

Completed a comprehensive curriculum in dental surgery, gaining foundational knowledge and practical skills in various aspects of dentistry. Prepared for a career in patient care and oral health.