Looking for a job

Tayyaba Mahmood

@tayyabamahmood

Message

I resolve patient complaints and coordinate care across hospital departments.

Pakistan

Message

What I'm looking for

I'm looking for a patient services, administrative coordination, or customer service role where I can resolve queries, maintain accurate records, collaborate across teams, and continue learning.

At Shifa International Hospital, I logged, tracked, and resolved patient complaints while coordinating with departments to address service issues and support timely closure.

I also schedule appointments, maintain Excel complaint records, and analyze data. My MBA and experience in administration, customer support hiring, and teaching support my organized, adaptable approach.

Experience

Work history, roles, and key accomplishments

Patient Facilitation Coordinator

Shifa International Hospital

Jul 2025 - Jan 2026 (6 months)

Logged, tracked, and resolved patient complaints using a complaint management system, ensuring timely closure. Coordinated with hospital departments to resolve patient queries and scheduled appointments.

Complaint Management Systems Patient Management Systems Appointment Scheduling Data Entry Data Analysis Excel Communication Skills Coordination

Teacher

AIMS Education System

Dec 2021 - Jun 2022 (6 months)

Taught elementary school students across core subjects, planned and delivered lessons, and managed classroom activities. Monitored student progress and supported individual learning needs.

Teaching Lesson Planning Classroom Management Student Assessment

Intern

PTCL

Nov 2020 - Dec 2020 (1 month)

Managed and maintained files and organizational records, performed data entry, and assisted with HR functions including conducting interviews and exit interviews.

Data Entry Excel File Management HR Support Interviewing