saf hii
@safhii
I deliver remote customer support, order management, and administrative assistance with clear, empathetic communication.
What I'm looking for
I've supported customers remotely for a private company and an online pharmacy, managing messages, orders, delivery follow-up, customer records, and issue resolution.
As a Virtual Assistant, I collected and processed patient information, requests, files, and documents while using task and ticket management tools to track progress. I communicate clearly and empathetically to provide accurate, customer-oriented support.
At Pharmacie Moghli in Oran, I welcomed customers, provided product advice, managed orders and stock, handled payments, and contributed to customer loyalty.
I'm a fifth-year medical student at the University of Oran 1 Ahmed Ben Bella, bringing organization, attention to detail, and confidence with digital collaboration tools to administrative and customer service work.
Experience
Work history, roles, and key accomplishments
Virtual Assistant
Private Company
Mar 2024 - Dec 2024 (9 months)
Provided remote customer service, responding to messages, managing orders, and resolving issues with professionalism and empathy.
Education
Degrees, certifications, and relevant coursework
University of Oran 1 Ahmed Ben Bella
Doctor of Medicine, Medicine
2026 -
Currently pursuing a medical degree, with a focus on clinical and patient care skills.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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