@sadidworld
Customer service specialist at Hotel 71 & Resort, welcoming guests and managing reservations for positive stays.
BangladeshAt Hotel 71 & Resort, I welcome guests, manage reservations, and help create a positive customer experience.
I respond to guest inquiries and resolve issues, while coordinating with staff to support smooth operations and timely service.
At 10 Minute School, I handled customer complaints, answered product questions, and fulfilled customer requests.
I also updated customer records, checked product or service availability, and escalated issues to the right teams.
Work history, roles, and key accomplishments
• Welcomed guests warmly, managed reservations, and ensured a positive customer experience.
• Responded to guest inquiries and resolved issues with professionalism.
• Maintained clean, safe, and well-organized guest areas and rooms.
• Coordinated with staff to deliver smooth operations and timely service.
• Supported both front-of-house service and back-of-house cleanliness standards.
• Handling customer complaints
• Providing product information
• Responding to customer enquiries
• Updating customer records
• Escalating issues to the right teams
• Fulfilling customer requests
• Actively listen and understand customer concerns
• Asking for customer feedback
• Checking product or service availability
Degrees, certifications, and relevant coursework
Associate of Science - AS, Electrical and Electronics Engineering
2021 - 2025
Secondary School Cirteficate, Scince
2013 - 2018
Software and tools used professionally
BangladeshYou can contact SADID and 90k+ other talented remote workers on Himalayas.
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