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Mohammed Zahir hasan KoliMK
Looking for a job

Mohammed Zahir hasan Koli

@mohammedzahirhasanko

Operations Manager at DERA Resort improving room inventory and reducing utility and purchasing waste.

Bangladesh
Message

What I'm looking for

I’m seeking opportunities in hospitality operations, hotel technology, customer success, implementation, remote hospitality support, and international hotel management, where I can contribute my operational expertise while continuing to grow professionally.

At DERA Resort, I manage day-to-day operations across Front Office, Housekeeping, Food & Beverage, and supporting departments. I’m driving improvements that include restoring inactive room inventory and reducing utility and purchasing waste.

Across hospitality roles in Bangladesh and Qatar, I’ve worked in resort operations, front office management, guest relations, reservations, and revenue management. I’m currently seeking opportunities in hospitality operations, hotel technology, customer success, implementation, remote hospitality support, or international hotel management.

Experience

Work history, roles, and key accomplishments

DERA Resort logoDR
Current

Operations Manager

Dec 2025 - Present (10 months)

Manage day-to-day resort operations across Front Office, Housekeeping, Food & Beverage and supporting departments. Lead departmental teams, monitor service standards, staff performance, guest satisfaction and operational discipline. Coordinate maintenance, room readiness, inventory, procurement and resource utilisation to maintain operational efficiency. Drive operational improvements, including r

Foy's Lake Concord logoFC

Resort Manager

May 2025 - Dec 2025 (7 months)

Worked as Resort Manager at Foy's Lake Concord.

Seagull Hotels Ltd. Cox's Bazar logoSB

Operations Manager (Tangail project)

May 2024 - May 2025 (1 year)

Worked as Operations Manager (Tangail project) at Seagull Hotels Ltd. Cox's Bazar.

Accor logoAC

Duty Manager

Apr 2022 - Apr 2023 (1 year)

Worked as Duty Manager at Accor.

Hotel Grand Park Barishal logoHB

Operations Manager

Jan 2021 - Apr 2022 (1 year 3 months)

Worked as Operations Manager at Hotel Grand Park Barishal.

Qatar Airways logoQA

Customer Service

Jul 2017 - Jun 2020 (2 years 11 months)

Worked as Customer Service at Qatar Airways.

Dhaka Regency Hotel & Resort logoDR

Revenue Manager

Feb 2016 - Jun 2017 (1 year 4 months)

Worked as Revenue Manager at Dhaka Regency Hotel & Resort.

Dhaka Regency Hotel & Resort logoDR

Guest Services Manager

Mar 2015 - Jan 2016 (10 months)

Worked as Guest Services Manager at Dhaka Regency Hotel & Resort.

Best Western Plus maple Leaf logoBL

Asst. Manager Reservation and Revenue (Pre- Opening)

Jun 2014 - Mar 2015 (9 months)

Worked as Asst. Manager Reservation and Revenue (Pre- Opening) at Best Western Plus maple Leaf.

BW

Assistant Reservations Manager

Best Western

Jun 2014 - Mar 2015 (9 months)

Supervised reservation operations, including bookings, amendments, cancellations and room inventory management. Coordinated with Front Office and other departments to ensure accurate reservations and smooth guest arrivals. Supported reservation team performance, guest requirements and revenue-related operational activities.

Dhaka Regency Hotel & Resort logoDR

Acting Duty Manager

Jan 2013 - Jun 2014 (1 year 5 months)

Worked as Acting Duty Manager at Dhaka Regency Hotel & Resort.

Dhaka Regency Hotel & Resort logoDR

Front Office Supervisor

Sep 2010 - May 2014 (3 years 8 months)

Supervised daily Front Office operations including guest reception, check-in/check-out and service delivery. Supported front office staff, handled guest concerns and coordinated with other departments to resolve operational issues.

Dhaka Regency Hotel & Resort logoDR

Senior Guest Service Agent

Jul 2011 - Jul 2012 (1 year)

Worked as Senior Guest Service Agent at Dhaka Regency Hotel & Resort.

Education

Degrees, certifications, and relevant coursework

UD

University of Dhaka

Executive MBA, Hospitality Administration/Management

VC

Venture Gulf Safety & Security Training Centre

FIRE WARDEN

Aug 2022 · Expired Aug 2025

VC

Venture Gulf Safety & Security Training Centre

Basic First Aid and Cardio Pulmonary Resuscitation

Aug 2022 · Expired Aug 2025

BU

Bangkok University

Bachelor's Degree, Hotel and tourism management

2006 - 2010

complete my Bachelor on Hotel and tourism Management

CC

Cambrian College

Diploma, Restaurant and hotel Management

2005 - 2006

CC

Cambrian College

Master's Degree

2005 - 2005

DC

Dhaka Commerce College

High School, Business/Commerce

2002 - 2004

UC

Uttara High School and College

School, Business/Commerce

2000 - 2002

Tech stack

Software and tools used professionally

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