
Mohammed Zahir hasan Koli
@mohammedzahirhasanko
Operations Manager at DERA Resort improving room inventory and reducing utility and purchasing waste.
What I'm looking for
At DERA Resort, I manage day-to-day operations across Front Office, Housekeeping, Food & Beverage, and supporting departments. I’m driving improvements that include restoring inactive room inventory and reducing utility and purchasing waste.
Across hospitality roles in Bangladesh and Qatar, I’ve worked in resort operations, front office management, guest relations, reservations, and revenue management. I’m currently seeking opportunities in hospitality operations, hotel technology, customer success, implementation, remote hospitality support, or international hotel management.
Experience
Work history, roles, and key accomplishments
Manage day-to-day resort operations across Front Office, Housekeeping, Food & Beverage and supporting departments. Lead departmental teams, monitor service standards, staff performance, guest satisfaction and operational discipline. Coordinate maintenance, room readiness, inventory, procurement and resource utilisation to maintain operational efficiency. Drive operational improvements, including r
Worked as Resort Manager at Foy's Lake Concord.
Worked as Operations Manager (Tangail project) at Seagull Hotels Ltd. Cox's Bazar.
Worked as Duty Manager at Accor.
Worked as Operations Manager at Hotel Grand Park Barishal.
Worked as Customer Service at Qatar Airways.
Worked as Revenue Manager at Dhaka Regency Hotel & Resort.
Worked as Guest Services Manager at Dhaka Regency Hotel & Resort.
Asst. Manager Reservation and Revenue (Pre- Opening)
Jun 2014 - Mar 2015 (9 months)
Worked as Asst. Manager Reservation and Revenue (Pre- Opening) at Best Western Plus maple Leaf.
Assistant Reservations Manager
Best Western
Jun 2014 - Mar 2015 (9 months)
Supervised reservation operations, including bookings, amendments, cancellations and room inventory management. Coordinated with Front Office and other departments to ensure accurate reservations and smooth guest arrivals. Supported reservation team performance, guest requirements and revenue-related operational activities.
Worked as Acting Duty Manager at Dhaka Regency Hotel & Resort.
Supervised daily Front Office operations including guest reception, check-in/check-out and service delivery. Supported front office staff, handled guest concerns and coordinated with other departments to resolve operational issues.
Worked as Senior Guest Service Agent at Dhaka Regency Hotel & Resort.
Worked as Guest Service Agent at Dhaka Regency Hotel & Resort.
Education
Degrees, certifications, and relevant coursework
University of Dhaka
Executive MBA, Hospitality Administration/Management
Venture Gulf Safety & Security Training Centre
FIRE WARDEN
Aug 2022 · Expired Aug 2025
Venture Gulf Safety & Security Training Centre
Basic First Aid and Cardio Pulmonary Resuscitation
Aug 2022 · Expired Aug 2025
Bangkok University
Bachelor's Degree, Hotel and tourism management
2006 - 2010
complete my Bachelor on Hotel and tourism Management
Cambrian College
Diploma, Restaurant and hotel Management
2005 - 2006
Cambrian College
Master's Degree
2005 - 2005
Dhaka Commerce College
High School, Business/Commerce
2002 - 2004
Uttara High School and College
School, Business/Commerce
2000 - 2002
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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