Open to opportunities

Sade Ipaye

@sadeipaye

I deliver enterprise payment-platform implementations, customer adoption, and technology improvements across financial technology environments.

Canada

Message

What I'm looking for

I'm looking to lead technology implementation and customer transformation work, partnering with Product, Engineering, Operations, and enterprise customers to improve platform adoption and delivery outcomes.

At Flutterwave, I coordinate enterprise technology initiatives from onboarding through adoption, aligning customer requirements, platform capabilities, and internal delivery priorities.

I translate performance insights, operational risks, and improvement opportunities into executive reporting and actionable recommendations for high-margin enterprise clients. I also use Power BI and Metabase to identify platform trends and improve customer experiences.

Previously at Interswitch, I supported enterprise onboarding and API integrations for digital payment platforms and lending solutions. I coordinated customers with Engineering, Operations, and Product teams through requirements discussions, testing, validation, and issue resolution.

Across financial technology environments, I bring 7+ years of experience connecting business requirements to technical delivery, maintaining clear project communications, and supporting successful platform adoption.

Experience

Work history, roles, and key accomplishments

Current

Enterprise Customer Success Manager

Current

Flutterwave

Jan 2022 - Present (4 years 8 months)

Coordinated enterprise technology initiatives from onboarding through adoption, aligning customer requirements, platform capabilities, and internal teams. Delivered executive reporting for high-margin enterprise clients, translating performance insights and risks into actionable recommendations.

Power BI Metabase Tableau SQL MongoDB Analytics API Integration Digital Payment Platforms Reporting Dashboards Project Management Stakeholder Management Customer Relationship Management Agile Delivery

Client Service Manager

Interswitch

Jan 2017 - Jan 2022 (5 years)

Coordinated implementation activities between enterprise customers and internal Engineering, Operations, and Product teams. Supported onboarding and integration of enterprise customers onto payment platforms and APIs using agile delivery approaches.