Looking for a job

Sabrina Kramer

@sabrinakramer

Cybersecurity professional focused on landing a SOC Tier 1 analyst role, holding GSEC, GCIH, GCCC, GFACT, Security+, and ISC2 CC credentials.

United States

Message

What I'm looking for

SOC Tier 1 analyst or a closely related role such as security analyst or security operations technician. Fully remote in the U.S. I want a team that trains new analysts and uses a real SIEM and EDR stack. I want to learn from experienced analysts, take on more responsibility over time, and grow toward incident response.

I’m moving from IT and Salesforce administration into security operations, and I'm looking for a SOC Tier 1 analyst role. Through SANS coursework and a WiCyS/SANS scholarship, I earned the GIAC GCCC, GCIH, GSEC, and GFACT certifications. I also hold Security+ and (ISC)² CC. That training covered the daily work of a front-line SOC: alert triage, SIEM and EDR review, and writing up incidents clearly.

I practice at home. My lab runs on Proxmox with VLANs and Tailscale, and I self-host hardened services including Vaultwarden, Uptime Kuma, and Gitea. I document the build in a public GitHub repo.

Before security, I did secure provisioning, Salesforce support, and technical documentation at Neo4j and Integrate. At Marketing Analysts, LLC, I built reusable templates that cut delivery time to Project Directors by 70%. I'm also a two-time Salesforce Certified Admin.

I'm looking for a remote U.S. role where I can contribute from the first week and keep growing toward incident response.

Experience

Work history, roles, and key accomplishments

Salesforce Production Support Specialist

Neo4j

Sep 2022 - Dec 2022 (3 months)

Provided Tier 1 support for ~500 users, resolving access and configuration requests with a focus on secure provisioning. Documented Jira tickets and Confluence guidance, maintaining SLAs and ensuring compliance with internal QA standards.

Salesforce Jira Confluence Agile SLA Management Technical Documentation User Support

Salesforce Administrator / Support Analyst

Integrate

Jul 2021 - Sep 2022 (1 year 2 months)

Maintained data integrity across the CRM environment, performed mass updates, and deployed configuration changes via Apex Data Loader and Workbench. Created technical documentation for training and compliance.

Salesforce Salesforce Data Loader Workbench Data Integrity Technical Documentation Snagit Microsoft Office Google Docs Ticketing Systems

Presentation Specialist / Team Lead

Marketing Analysts, LLC

Nov 2009 - Jul 2021 (11 years 8 months)

Created and documented SOPs for internal staff and collaborated with cross-functional teams to ensure adherence to reporting protocols. Designed client-facing deliverables and built reusable templates that reduced delivery time by 70%.

SOP Documentation Cross Functional Collaboration Template Design Project Management Team Leadership Onboarding Training