Sabrina Cowel
@sabrinacowel
Detail-oriented returns processor with strong customer service skills.
What I'm looking for
I'm an experienced returns processor with a proven track record in customer service and inventory management. Currently, I work at Epic Sports, where I efficiently handle returns and assist in various departments, showcasing my ability to adapt and learn quickly. My role involves direct communication with vendors and ensuring smooth operations in the receiving processes.
Previously, I have held positions in the food service industry, where I developed strong management and organizational skills. My experience as a server and manager at Auntie C's restaurant taught me the importance of customer satisfaction and effective team collaboration. I am passionate about delivering excellent service and continuously improving my skills.
Experience
Work history, roles, and key accomplishments
Returns Processor
Epic Sports
Jan 2021 - Present (4 years 7 months)
Processed customer returns daily using provided Return Authorizations (RA) and managed weekly vendor returns via email, utilizing USPS World Ship for vendor shipments. Successfully cross-trained in multiple departments, assisting with inventory scanning, locating missing products, and resolving incomplete purchase orders with vendors.
Doordash Driver
DoorDash
May 2021 - Jan 2023 (1 year 8 months)
Provided efficient and timely food delivery services as an independent contractor. Managed customer orders and ensured accurate and prompt delivery.
Server / Manager
Auntie C's Restaurant
May 2018 - Oct 2019 (1 year 5 months)
Managed daily restaurant operations, including serving guests, ringing in orders, running food, and stocking supplies. Handled cash, prepared deposit slips, and was responsible for opening and closing the restaurant.
Server
Applebee's
Jun 2017 - Jan 2018 (7 months)
Ensured customer satisfaction by providing excellent service and processing payments using a POS system. Executed front-of-house and back-of-house closing procedures to maintain operational standards.
Administrative Assistant
Decker Electric
Aug 2014 - Nov 2014 (3 months)
Performed administrative tasks including copying and scanning documents. Responsible for accurate typing and general office support.
Education
Degrees, certifications, and relevant coursework
Valley Center High School
High school diploma, General Studies
2014 - 2017
Completed high school education at Valley Center High School. Developed foundational skills and knowledge across various subjects.
Availability
Location
Authorized to work in
Job categories
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