Open to opportunities

Sabrina Armas

@sabrinaarmas

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Licensed Real Estate Professional with Excellence in Virtual Customer Service.

United States

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What I'm looking for

I am seeking a role that values innovation and allows for remote collaboration, where I can leverage my customer service skills and digital expertise to drive results.

As a licensed Real Estate Professional with over 7 years of experience, I excel in delivering exceptional virtual customer service. My journey has been marked by a commitment to client satisfaction, achieving a 100% satisfaction rating through effective communication and innovative digital strategies. I thrive in remote environments, consistently exceeding performance metrics and maintaining high customer satisfaction ratings.

In my current role as a Real Estate Agent at Full Circle Texas, I closed three residential lease agreements within my first 60 days, surpassing the average for rookie agents by 50%. My ability to leverage virtual touring technology has allowed me to conduct over 15 remote property showings monthly, generating more than 25 qualified leads through strategic digital marketing. My previous experience as a Medical Records Clerk honed my organizational skills and attention to detail, managing over 1,000 patient records with a 99.9% accuracy rate.

Experience

Work history, roles, and key accomplishments

Current

Real Estate Agent

Current

Full Circle Texas

Dec 2024 - Present (9 months)

Achieved 100% client satisfaction and closed multiple residential lease agreements, exceeding rookie agent averages. Leveraged virtual touring technology and implemented digital marketing strategies to generate qualified leads.

Digital Marketing Client Communication Lead Generation CRM Systems

Medical Records Clerk

Hometown Pediatrics

Aug 2021 - Jun 2024 (2 years 10 months)

Managed over 1,000 patient records with high accuracy in a virtual database system. Reduced appointment scheduling time and decreased wait times through digital system implementation and optimized virtual queue management. Maintained high patient satisfaction scores through virtual consultation management.

Records Management Virtual Consultation Management Microsoft Office Suite

Floral Department Manager

Hobby Lobby

Apr 2017 - Jun 2021 (4 years 2 months)

Increased department sales through virtual consultation services and online ordering. Maintained high inventory accuracy using a digital management system and achieved top customer satisfaction ratings. Reduced department costs and generated significant additional revenue through custom virtual consultation services.

Sales Management Inventory Management Digital Management Systems Customer Satisfaction Revenue Microsoft Office Suite Content Creation

Education

Degrees, certifications, and relevant coursework

Champions School of Real Estate

License, Real Estate

Completed coursework and training required to obtain a Texas Real Estate License. Studied real estate principles, law, and practices necessary for professional licensure.

Lone Star College System

Associate's Degree, Business

Completed coursework for an Associate's Degree focusing on core business principles. Gained foundational knowledge in areas such as management, marketing, and finance.