At LimeTray, I work on the core product team for a restaurant-operator B2B SaaS platform. I’m defining requirements for an AI-powered voicebot, translating input from support and operations into structured specifications for engineering.
I also turn stakeholder input into user stories and acceptance criteria, then review shipped features against the original requirements. I support A/B tests of product features and UI flows by helping define test criteria and success metrics and evaluating results before rollout.
At Flowz Staffing, I diagnosed a funnel drop-off by speaking with clients and identifying that 90%+ of outbound calls were intercepted by automated gatekeeper systems. I reframed the issue as a stage-by-stage conversion problem, escalated it with data, and drove structured process fixes.
My product and analytical work includes a checkout-flow analysis that found a 30% payment-stage drop-off, a working B2B campaign analytics dashboard, and a PRD for an AI-assisted customer support platform. I’ve also queried and analyzed datasets with SQL and Python and built stakeholder-facing Power BI dashboards at Evoastra Ventures.
