Arpit Srivastava

Owned end-to-end feature development for a customer-facing platform, from user research and problem scoping through sprint planning, launch, and post-release analysis. Drove product decisions using SQL-based data analysis, A/B testing, and product analytics tools such as Mixpanel to improve customer engagement, retention, and revenue.

Led feature development to boost customer engagement and workflow efficiency, driving a 20% increase in product usage across core modules. Analyzed customer behavior data via SQL, Excel, VBA, and Python to prioritize the product backlog, reducing decision cycles by 30%.

Partnered with the Customer Success team to analyze customer requirements and translate relationship insights into actionable product enhancements, driving higher satisfaction and adoption. Led successful product releases by identifying customer friction points and streamlining workflows, resulting in improved feature usability and adoption.

Created detailed reports and dashboards to translate user and business data into actionable insights for product and leadership teams. Defined key metrics and worked with engineering to ensure data accuracy and accessibility, enabling effective tracking of product performance and business impact.

Bachelor in Engineering in Electrical from Thapar Institute of Engineering and Technology, completed in 2021.