At Turbo Storage, I acquired, negotiated, and processed the purchase of three storage facility assets. I also negotiated and closed 10+ commercial transactions and helped add 900 storage units to the company portfolio.
I built a high-volume lead funnel through targeted prospecting, identifying over 1,200 soft leads and 470 hot leads. I also tracked leads in the CRM and reviewed financial records as part of due diligence.
At Riverstone Commercial Real Estate, I made 100+ outbound calls daily and maintained a 25% lead-to-appointment conversion rate. My prospecting contributed to listing over 40 commercial properties and closing 8 properties within an 8-month period.
Earlier at Sykes Asia Inc., I developed quality assurance measures that improved fault and return rates by 20%, and customer feedback metrics by 20%. I also supported US-based technicians with broadband installations and connectivity troubleshooting.
