RFRyanne Foutch
@ryannefoutch
Detail-oriented customer service professional with 5+ years of experience.
ZimbabweWhat I'm looking for
I am a detail-oriented and adaptable customer service professional with over five years of experience in fast-paced environments. My expertise lies in following detailed processes, ensuring data entry accuracy, and maintaining high standards of digital communication. I have a proven track record of handling customer inquiries, documenting feedback, and contributing to quality assurance in various roles.
Currently, I am pursuing college coursework while eager to apply my skills in AI data training and annotation projects, particularly in a remote setting. My experience includes managing inbound customer interactions, coordinating schedules, and effectively de-escalating customer concerns. I thrive in environments that require clear and empathetic communication, and I am committed to delivering exceptional service.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Pella Windows and Doors
Nov 2022 - Dec 2024 (2 years 1 month)
Managed inbound customer calls and emails, addressing product questions, orders, and warranty issues. Entered customer data and detailed service notes accurately into various platforms (Salesforce, Warehouse Management, OMS, systems).
Team Manager
McDonald's
Sep 2020 - Jul 2022 (1 year 10 months)
Provided fast, friendly service in a high-volume environment and accurately processed customer orders using headset and POS systems. Resolved customer complaints with patience and efficiency, and trained new team members on customer interaction and operational procedures.
Sleep Study Coordinator
American Sleep
Sep 2019 - Jul 2021 (1 year 10 months)
Answered phones and scheduled sleep studies, responsible for intakes and scheduling studies according to insurance guidelines. Scanned, copied, and forwarded sleep studies to referring physicians and for ASM representatives to deliver.
Education
Degrees, certifications, and relevant coursework
Undetermined
Undetermined, Undetermined
Currently pursuing college coursework, actively working toward a degree. Eager to contribute to AI data training and annotation projects in a remote setting.
Tech stack
Software and tools used professionally
Availability
Location
ZimbabweAuthorized to work in
Job categories
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