Open to opportunities

Ryan Chan

@ryanchan

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Ecommerce professional with expertise in visual merchandising and retail.

United States

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What I'm looking for

I am looking for opportunities that allow me to leverage my ecommerce and merchandising skills in a dynamic environment, fostering growth and innovation.

I am a dedicated ecommerce professional with a Bachelor of Arts in Economics from the University of Maryland, where I also minored in Global Poverty. My academic journey has equipped me with a strong analytical mindset and a deep understanding of market dynamics. I have consistently been recognized for my commitment to excellence, earning a place on the Dean's List during my studies.

In my professional experience, I have had the opportunity to work with Under Armour in various roles, including as an Ecommerce Visual Merchandising Extern and Acting Assistant Store Manager. In these positions, I honed my skills in product merchandising, website updates, and customer relationship management. I take pride in my ability to build strong relationships with corporate executives and team members, ensuring a high-quality retail experience for customers.

Additionally, my volunteer work with Accion Callejera in Santiago allowed me to engage with local communities and understand the socio-economic challenges they face. I am passionate about using my skills to make a positive impact in the retail and ecommerce sectors.

Experience

Work history, roles, and key accomplishments

Ecommerce Visual Merchandising Extern

Under Armour

Jan 2022 - Present (3 years 4 months)

Activated, maintained, assigned, and merchandised products in respective categories with a specialization in footwear. Assisted in the execution of website updates, product launches, merchandising of collection pages, and site maintenance.

Activation Maintenance Footwear Merchandising

Front Desk Associate

Fitness International

Jan 2021 - Present (4 years 4 months)

Marketed and sold gym memberships, independently managing the establishment when the manager was not present. Made national-wide calls to collect billing payments, renew memberships, and resolve billing issues.

Sales Customer Service Billing Management Administrative Support

Acting Assistant Store Manager

Under Armour

Jan 2021 - Present (4 years 4 months)

Built relationships with corporate executives and various departments to achieve a high-retail experience for customers and VIP's. Partnered with the Store Manager in maintaining all standards covering floorsets, conducting interviews, and parts of the onboarding process for new hires.

retail management Customer Service Team Leadership Inventory Management

Student Volunteer

Accion Callejera

Jan 2020 - Present (5 years 4 months)

Performed labor service with a local non-profit that focuses on supporting low-income children in all aspects in Santiago. Networked with students from the local university and host family to understand the social and economic issues facing the people of Santiago and the Dominican Republic.

Non Profit Support Networking

Undergraduate Mentor

Towson University Center for Student Diversity

Jan 2018 - Present (7 years 4 months)

Worked closely with incoming freshmen and transfer students to assist and guarantee a successful first year at Towson University. Organized and planned hour-long informative programs on an array of topics tailored to assist first-year students in getting accustomed to the university.

Communication

Education

Degrees, certifications, and relevant coursework

University of Maryland, College Park

Bachelor of Arts, Economics

Activities and societies: Minor in Global Poverty; Achieved Dean's List recognition.

Completed a Bachelor of Arts degree with a focus on economic principles and theories. Gained a comprehensive understanding of microeconomics, macroeconomics, and quantitative analysis methods.