Open to opportunities

Ryan Bland

@ryanbland1

Message

I improve restaurant operations and help operators adopt technology successfully.

United Kingdom

Message

What I'm looking for

I'm looking to move into restaurant technology and customer success, helping hospitality operators adopt platforms successfully. I'm open to remote and hybrid roles where I can use my operational experience to improve service, margins and day-to-day workflows.

I've led kitchen operations at The Old Hall Inn and The Papermill Inn, delivering 2,000+ covers each week across a seven-day, multi-service venue. I manage stock, ordering, waste, menu costing, rotas and live trading decisions while maintaining approximately 65% GP and 28% labour cost.

Alongside full-time hospitality work, I built Peak Private Dining from the ground up, serving 100+ clients and owning every stage of the customer journey—from enquiry and scoping through delivery and follow-up. I translate customer requirements into practical menus, schedules, logistics and service plans.

I'm now moving into restaurant technology and customer success, bringing hands-on experience of Planday and Xero, team onboarding, process improvement and calm issue resolution during live service. I can connect software features to smoother service, stronger margins and reduced administration for operators.

Experience

Work history, roles, and key accomplishments

Current

Head Chef

Current

The Old Hall Inn & The Papermill Inn

May 2018 - Present (8 years 4 months)

Managed kitchen operations for a high-volume venue serving 2,000+ covers weekly, maintaining GP and labour targets. Led a team of 15+ staff, introduced new services, and used Planday and Xero for scheduling and cost management.