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Ruth Njuguna

@ruthnjuguna2

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I coordinate remote patient care, telehealth workflows, and accurate clinical documentation.

Kenya

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What I'm looking for

I'm looking to support remote healthcare operations where I can coordinate patient care, telehealth workflows, documentation, and provider communication while improving timely, organized, patient-centered service.

At Plains View Hospital, I coordinated remote patient care, telehealth appointments, follow-ups, electronic records, insurance verification, and prior authorization workflows. I reduced scheduling conflicts by 30% and improved patient response time by 40% through structured scheduling and communication processes.

Previously, at Silver Oak Ventures, I supported patient intake, scheduling, records management, eligibility checks, and front-desk healthcare operations. I improved patient record accuracy by 35% and reduced administrative processing time by 25% through stronger documentation and filing workflows.

My foundation as a Registered Nurse at Namunyak Hospital helps me connect patient needs with provider workflows. I work confidently across Kareo/Tebra, Athenahealth, AdvancedMD, Epic, and Cerner while protecting confidential health information and escalating clinical concerns appropriately.

Experience

Work history, roles, and key accomplishments

Remote Patient Care Coordinator

Plains View Hospital

Mar 2024 - Feb 2026 (1 year 11 months)

Coordinated patient appointments, follow-ups, and electronic records in a remote healthcare environment. Managed patient information across multiple EHR platforms and supported telehealth workflows.

Kareo Tebra AthenaHealth Advanced MD Epic Telehealth Patient Communication Electronic Health Records (EHR EMR)Clinical Documentation HIPAA Insurance Verification Google Workspace Microsoft Office Zoom

Healthcare Administrative Assistant

Silver Oak Ventures

Jan 2023 - Jan 2024 (1 year)

Provided administrative and patient-facing support in a healthcare facility, managing intake, scheduling, records, and insurance verification. Improved record accuracy and reduced processing time through structured workflows.

Epic Cerner Excel Microsoft Word Outlook Scheduling Systems CRM HIPAA Patient Intake Insurance Verification

Registered Nurse

Namunyak Hospital

Jan 2018 - Dec 2022 (4 years 11 months)

Provided direct patient care, including assessments, medication administration, and monitoring. Maintained accurate clinical records and collaborated with healthcare teams to support coordinated care.

patient assessment Vital Signs Monitoring Medication administration Patient Education Clinical Documentation Electronic Health Records (EHR)Care Planning Multidisciplinary Collaboration