RMRutendo Madavo
@rutendomadavo
Digital marketer with expertise in performance marketing and customer engagement.
South AfricaWhat I'm looking for
I am a passionate digital marketer with a strong background in hospitality, holding a Bachelor of Technology in Hospitality Management from the University of Johannesburg. Over the past four years, I have honed my skills in various roles across South Africa and the USA, working with notable companies such as ZB Bank and Estee Lauder. My journey in digital marketing has been driven by a commitment to excellence and a desire to create impactful marketing strategies.
My experience includes planning and executing biddable media strategies, optimizing campaigns across platforms like Google, Meta, and Twitter, and conducting comprehensive post-campaign analyses. I pride myself on my ability to interpret data accurately and leverage insights to improve performance metrics. With certifications in Google Ads and advanced analytics, I am always eager to learn and adapt to the ever-evolving digital landscape.
Experience
Work history, roles, and key accomplishments
Luxury Tours Reservationist
Zenith Tours & Safaris
May 2023 - Present (2 years 2 months)
Provide exceptional customer service by assisting clients with inquiries and tailoring luxury travel experiences. Manage the booking process for luxury tours and coordinate with hotels and activity providers to secure bookings.
Freelance Biddable Specialist
Havilah Digital
Jan 2017 - Present (8 years 6 months)
Implemented and optimized client campaigns across Google and social media platforms. Managed social media content and community engagement.
Freelance Biddable Specialist
Santam Switch
Jul 2023 - Nov 2023 (4 months)
Planning, executing, and optimizing biddable media strategies to achieve performance marketing objectives. Conducted comprehensive post-campaign reporting and analyzed key performance metrics.
Freelance Performance Specialist
Dentsu Performance
Jul 2022 - Dec 2022 (5 months)
Implemented and optimized client campaigns across various platforms. Conducted post-campaign reporting and managed budget trackers.
Support Specialist
Planet42
Dec 2020 - Jul 2022 (1 year 7 months)
Responded to customer queries via phone, email, or chat. Ensured financial administration and followed up with customers on vehicle issues.
Reservations Consultant/Operations Assistant
Dominion Capital / 3 Lux Suites
Jan 2020 - Nov 2020 (10 months)
Captured reservations accurately, handled guest inquiries, and oversaw hotel operations. Assisted in sourcing supplies and maintaining supplier relationships.
Receptionist / Assistant Centre Manager
Cube Workspace
Jan 2018 - Jan 2020 (2 years)
Assisted in maintaining cleanliness and general maintenance of the workspace. Managed switchboard operations and supported the Centre Manager.
Front Desk Supervisor
The Lodge and Spa at Cordillera
Dec 2015 - Jan 2017 (1 year 1 month)
Monitored guest requests, resolved complaints, and prepared operational reports. Trained front office staff and managed front office operations.
Education
Degrees, certifications, and relevant coursework
Rutendo hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
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