ruqaya farah

Conducted comprehensive testing of in-process components for Lateral Flow, ELISA, and Molecular products. Executed final release testing for Lateral Flow, ELISA, and Molecular products. Diagnosed and resolved technical and quality issues.

Developed and managed labeling for tubes and kits, ensuring precision and quality. Inspected and rectified labeling discrepancies. Prepared products for kitting according to Standard Operating Procedures (SOPs).

Followed detailed protocols and maintained aseptic techniques in a cleanroom environment. Assembled and labeled small tubes, bottles, and caps with high precision. Adhered to cGMP and ISO 13485 standards, contributing to high-quality manufacturing processes.

Managed and directed technical support inquiries, providing timely solutions. Facilitated account activations and resolved IT-related issues. Developed and managed support tickets, ensuring efficient resolution.

Assisted customers with their needs and made phone sales. Assisted with training.

Provided essential patient care, ensuring hygiene and safety. Assisted with daily activities such as dressing, feeding, and mobility. Supported physical therapy exercises and maintained a safe environment for patients.

Provided front-line support, addressing inquiries and managing calls. Ensured cleanliness and organization of the reception area.

Completed a comprehensive curriculum focused on health sciences, gaining a strong foundation in human biology. Explored various aspects of health, disease, and the human body.

Acquired a broad educational background in arts and general studies, developing critical thinking and foundational academic skills. Prepared for further higher education.

Completed secondary education, fulfilling all requirements for a high school diploma. Gained foundational knowledge across various subjects.