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Nora User

@norauser1

Detail-oriented quality and lab technician with 5+ years in R&D, QC, and healthcare compliance.

United States
Message

What I'm looking for

I seek hands-on roles in R&D or quality control where I can apply inspection, testing, and documentation skills in a compliance-driven environment and grow technical certifications.

I am a detail-oriented Quality & Lab Technician with over five years of experience across research and development, quality control, and healthcare environments. I design and assemble custom test fixtures, document test results and corrective actions, and maintain calibrated lab equipment to meet safety and ESD standards.

In quality inspector and lab aide roles, I performed in-process and final inspections, dimensional checks, sampling, and verification of incoming materials to ensure compliance with GMP, FDA, and internal standards. I have supported product refinement through careful documentation of anomalies and corrective actions and have experience maintaining inventory and data integrity.

I bring strong inspection, testing, documentation, and customer-service skills, and I am pursuing certification in Registered Health Information Technology to complement my hands-on laboratory and regulatory compliance expertise.

Experience

Work history, roles, and key accomplishments

AL
Current

Electrical Test Technician

Altanova

Mar 2022 - Present (3 years 10 months)

Design and assemble custom test fixtures for new product development, maintain and calibrate lab equipment to ESD and safety standards, and document test results and corrective actions to support product refinement.

SP

Lab Aide

Sharp Pharmaceuticals

Jan 2021 - Sep 2021 (8 months)

Conducted in-process and final inspections to ensure GMP and FDA compliance, performed visual and dimensional checks, and sampled raw materials, packaging, and finished goods.

Optum logoOP

Call Center Representative

Optum

Aug 2019 - Feb 2020 (6 months)

Assisted callers with Medicare enrollment, explained plan options, verified member information, and ensured CMS and HIPAA compliance while delivering high-quality customer service.

Education

Degrees, certifications, and relevant coursework

Lehigh Carbon Community College logoLC

Lehigh Carbon Community College

Associate of Applied Science, Health Information Technology

Completed an Associate of Applied Science in Health Information Technology focusing on healthcare data management and regulatory compliance.

CS

Catasauqua High School

High School Diploma, General Education

Graduated with a High School Diploma from Catasauqua High School.

Tech stack

Software and tools used professionally

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