Rupen Majumdar

I am a dedicated customer service professional with a strong commitment to enhancing client relations and optimizing service delivery. With extensive experience in resolving customer queries, I pride myself on my effective communication and problem-solving skills. My adaptability to changing needs and efficient team collaboration have been key to my success in various roles.

In my recent position as a Car Consultant at Spinny Car Pvt. Ltd, I developed strong relationships with clients, resulting in a high percentage of repeat customers and referrals. My focus on personalized follow-up support ensured ongoing satisfaction with their vehicles. Previously, as a Customer Care Executive at Nobroker Technologies, I enhanced customer satisfaction by effectively resolving inquiries and adapting our customer care strategy based on analysis of purchasing habits and complaints.

Throughout my career, I have consistently prioritized customer needs and maintained professionalism under pressure. My background in call center operations and conflict resolution, combined with my proficiency in CRM software, equips me to contribute positively to any customer-focused organization.