Rupal Yadav
@rupalyadav
I build AI/ML, sales, and process training that improves performance.
IndiaWhat I'm looking for
I've delivered 15+ executive AI, ML, and Data Science cohorts at Times Pro in partnership with IIT institutions, sustaining over 90% learner satisfaction and completion rates. I also facilitated BFSI certification programmes and managed virtual classrooms for 30–50 working professionals.
Across Teleperformance and Giva, I've built structured onboarding, sales-enablement, coaching, assessment, and TNA-led learning programmes that reduced ramp-up time by about 25%, improved quality and conversion outcomes, and strengthened performance tracking through SOPs and Power BI dashboards.
Experience
Work history, roles, and key accomplishments
Training Officer - Sales Enablement
Teleperformance
Nov 2025 - Mar 2026 (4 months)
Designed and delivered revenue-focused sales interventions for frontline associates, developing assessment tools and performance scorecards to track KPIs. Partnered with sales leadership to translate floor data into coaching recommendations and created intervention plans for bottom-quartile performers.
Education
Degrees, certifications, and relevant coursework
University of Rajasthan
Bachelor of Commerce, Accounting and Finance
2015 - 2018
Pursued a Bachelor of Commerce with a focus on Accounting and Finance.
St. Mary's Convent Sr. Sec. School
Higher Secondary Diploma, General Studies
Completed higher secondary education.
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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