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RumSorbet User

@rumsorbetuser

Customer Support Specialist at Revolut, resolving account, transaction, and security issues for customers across time zones.

India
Message

At Revolut, I work with international teams to resolve complex customer issues, including account access, transaction queries, and security concerns. I support overseas clients through chat and email, providing accurate information across time zones.

At Baazi Games, I supported players with account, gameplay, and payment issues, including withdrawals and refunds, and walked them through technical troubleshooting. At Zomato, I helped customers resolve order, refund, and delivery issues through chat and phone, coordinating with restaurant partners and delivery teams.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Delhi University logoDU

Delhi University

Bachelor's of Commerce, Commerce

2022 -

Pursuing a Bachelor's of Commerce degree from Delhi University, expected to complete in the near future.

LS

Lions Public School

Senior Secondary, General Studies

Completed Senior Secondary education at Lions Public School.

Tech stack

Software and tools used professionally

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