Rui Santos
@ruisantos2
I grow group and luxury travel revenue through hotel sales, account management, and tailored client experiences.
FranceWhat I'm looking for
I've spent 25 years in hospitality and tourism, building group sales and travel experiences across France, Spain, and Portugal.
At Iberostar Hotels, I managed Andalusia group sales across MICE, leisure, and golf/sports, generating more than €4M annually while delivering average 10% year-on-year growth. I developed a portfolio of around 60 accounts and led site inspections and FAM trips for five properties.
Previously at Holiday Inn Paris – Porte de Clichy, I managed leisure group business worth more than €2.5M annually, confirming approximately 40 groups each week and achieving 7% year-on-year revenue growth. I also handled forecasting, pricing analysis, framework-agreement negotiations, events, and client relationships.
As a freelance luxury travel consultant with Arenatours, I create tailor-made trips for French, Spanish, and Portuguese clients and support them throughout their journeys. I work fluently in French, English, Spanish, and Portuguese, with intermediate Italian.
Experience
Work history, roles, and key accomplishments
Freelance Luxury Travel Consultant
Arenatours
Feb 2020 - Present (6 years 7 months)
Assessed needs of prospective travelers from French, Spanish, and Portuguese markets and sold tailor-made travel packages, averaging around ten confirmed bookings per month. Provided remote support to clients before, during, and after trips, and participated in industry events.
Regional Sales Manager
Iberostar Hotels
Aug 2023 - Sep 2025 (2 years 1 month)
Managed daily analysis of pickup and ADR, weekly forecast reviews, and implementation of action plans. Prepared annual budget and strategy for groups segment, managed ad-hoc group proposals across MICE, Leisure, and Golf/Sports segments, generating over €4M in annual revenue with 10% year-on-year growth.
Group Sales Manager
Holiday Inn Paris - Porte de Clichy
Jun 2016 - Jan 2020 (3 years 7 months)
Analyzed pickup, ADR, and forecasts, and implemented actions to meet business needs. Managed leisure group proposals and confirmed approximately 40 groups per week, generating over €2.5M in annual revenue with 7% year-over-year growth.
MICE / Leisure Sales Executive
Holiday Inn Paris - Porte de Clichy
Apr 2014 - May 2016 (2 years 1 month)
Received and processed group quote requests, managed on-site events, and handled post-event file closure and follow-up. Monitored and developed partnerships in line with set budgets and commercial policy.
Duty / Night Manager
Holiday Inn Paris Porte de Clichy
Feb 2013 - Apr 2014 (1 year 2 months)
Managed hotel operations during duty and night shifts, ensuring guest satisfaction and operational efficiency.
Reception / Manager
Hotel Cinquentenário
Nov 2001 - Dec 2012 (11 years 1 month)
Managed reception operations and overall hotel management duties, ensuring smooth front desk operations and guest services.
Education
Degrees, certifications, and relevant coursework
Escola Secundária de Ourém
Baccalaureate, General Studies
1998 - 2001
Completed secondary education at Escola Secundária de Ourém from September 1998 to July 2001.
Tech stack
Software and tools used professionally
Availability
Location
FranceAuthorized to work in
Skills
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