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Rui Assis Miguel da CostaRC
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Rui Assis Miguel da Costa

@ruiassismigueldacost

Business Analyst at Kahuto Holdings, shaping AML/KYC processes and designing Stress-Free Flight’s AI-enabled baggage traceability platform.

Portugal
Message

At Kahuto Holdings, I translate AML/KYC and regulatory requirements into structured business processes, user stories, and governance frameworks for financial-services clients. At Booking.com, I designed and optimised workflows across payments, refunds, and VAT corrections.

With Stress-Free Flight (SFF), I’m designing an AI middleware platform for baggage traceability and custody verification, connecting airport workflows with RFID/NFC-based data orchestration. My earlier aircraft maintenance work across Boeing, Airbus, and Fokker platforms grounded me in aviation safety and systems integrity.

Experience

Work history, roles, and key accomplishments

Stress-Free Flight logoSF
Current

Founder

Dec 2024 - Present (1 year 9 months)

•​ Designing an AI middleware platform for airport baggage traceability and custody verification; translate operational challenges into structured requirements and scalable solution designs. •​ Coordinate with airport and industry stakeholders on pilot implementations, aligning technology with real-world aviation workflows and regulatory constraints.

Stress Free Flight (SFF) logoSS
Current

Founder – Stress-Free Flight (SFF)

Jul 2021 - Present (5 years 2 months)

• Founded an aviation tech venture focused on baggage tracking and passenger experience using RFID/NFC and AI-enabled systems.
• Led requirements analysis, prototyping, and validation of solutions in collaboration with airport operators (Porto Airport pilot project).
• Applied BABOK-aligned practices (elicitation, solution evaluation, requirements traceability) to design user-centric workflows f

Kahuto Holdings logoKH
Current

Business Analyst

Jan 2020 - Present (6 years 8 months)

•​ Deliver advisory services in Financial Economic Crime, AML/KYC and regulatory compliance for financial-services clients, including cross-border engagements (EU–Africa). •​ Translate regulatory requirements into structured business processes, user stories and governance frameworks; support solution evaluation and process optimisation.

Portway / Groundforce logoPG
Current

Operational Specialist

Jan 2017 - Present (9 years 8 months)

•​ passenger processing and departure control in a live airport environment.

Kahuto Holdings logoKH
Current

Independent Consultant – Business Analysis & Compliance Projects

Jan 2010 - Present (16 years 8 months)

Founder – Aviation Systems Innovation

* Designed and validated an aviation workflow architecture focused on baggage tracking and operational visibility
* Preparing to lied pilot collaboration with airport ecosystem stakeholders (Porto Airport context)
* Built end-to-end business architecture: requirements, prototype design, funding model, investor narrative
* Integrated regulatory constraints (IA

Booking.com logoBO

Business Analyst (Remote Advisor, Payments & Compliance)

Jun 2022 - Oct 2024 (2 years 4 months)

Designed and optimised financial and operational workflows across payments, refunds, and VAT correction systems
Translated AML/KYC and fraud requirements into structured system logic and user stories
Facilitated cross-functional alignment between business and technical teams in distributed environments
Improved process traceability, audit readiness, and operational clarity

WC

Support Specialist

Webhelp / Concentrix

Jan 2022 - Jan 2024 (2 years)

Performed KYC and Customer Due Diligence checks on partner accounts to identify and prevent AML risk

Moved from customer support into partner support handling higher-complexity, compliance-related cases

Booking.com logoBO

Remote Project Specialist

Jun 2022 - Oct 2023 (1 year 4 months)

Supported remote implementation of internal projects focused on operational transformation.
Managed virtual cross-border teams and contributed to platform optimization through stakeholder feedback.

Signify logoSI

Business Analyst Remote

Jul 2021 - Dec 2022 (1 year 5 months)

• Delivered analysis and advisory for Financial Economic Crime (AML/KYC, CDD/EDD) initiatives in banking and fintech contexts.
• Translated regulatory obligations into structured requirements, user stories, and workflows in collaboration with IT teams.
• Conducted solution evaluation of compliance systems to assess efficiency and strategic fit.
• Supported executives in aligning governance, rep

Signify logoSI

Remote Support B2B

Jul 2021 - Jul 2022 (1 year)

Worked as Remote Support B2B at Signify.

PH

Business Analyst

Philips Hue

Jun 2021 - May 2022 (11 months)

•​ Supported cross-functional process coordination and workflow-improvement initiatives across distributed international teams, enhancing service efficiency and collaboration.

Webhelp logoWE

Customer Support Representative

Jan 2020 - Jan 2022 (2 years)

Provided customer support for a consumer smart-lighting product line

Completed self-directed business analysis training (Percipio courses, BA bootcamps) alongside the role

Ground Force logoGF

Passenger Service

Jan 2017 - Jan 2018 (1 year)

Managed passenger processing and departure control operations

Ensured compliance with airport operational and safety procedures

Nayak Aircraft Service Group logoNG

Mechanical Engineer | Ground Operations | Manintenance Checks

Aug 2008 - Aug 2009 (1 year)

Base and Line Maintenance

AS

Aircraft Maintenance Technician

Air France-KLM Engineering & Maintenance, Martinair, Nayak, StandardAe

Jan 2004 - Jan 2009 (5 years)

•​ line and base maintenance on Boeing 747 and Fokker fleets under EASA standards, including C-check operations on critical systems.

KS

Aircraft Maintenance Technician

KLM Engineering & Maintenance, Martinair, Nayak Aircraft Service, Stan

Jan 2003 - Jan 2009 (6 years)

Completed short-term technical placements across multiple MRO providers during and following vocational training

Performed regulated inspection, testing, and maintenance work on airframe, engine, and landing gear systems

Martinair logoMA

Mechanical Engineering |Airplane Maintenance Mechanic

Jul 2007 - Feb 2008 (7 months)

Maintenance of airplanes in Line and Base

• Type of aircraft experience: Fokker 70/100, Boeing 767, and MD11.
• Daily Checks, Weekly Checks, A-Checks, B-Checks

Air France Industries KLM Engineering & Maintenance logoAM

Mechanical Engeneering | Aircraft Maintenance Technician | CAT-A | B 1

Jan 2007 - Jun 2007 (5 months)

Worked as an CAT A Mechanic on hangar 14 Bay 1 on C-Check of 747-200/400 ( Wings, Engines, Landing Gears)

StandardAero logoST

Mechanical Engineer | Engineering Services | Gas Turbines

Jun 2005 - Sep 2005 (3 months)

Worked as a maintenance mechanic performing overhaul, on Pratt & Whitney turbo prop engines.

Education

Degrees, certifications, and relevant coursework

RM

RTC Midden-Brabant

Secondary Vocational Education (mbo), Aeronautics/Aviation/Aerospace Science and Technology, General

RM

RTC Midden-Brabant

Mechanical Engineering

MB

MBA

II

ISEC, Inc.

Master of Science, Air Transport Operations

UP

Universidade do Porto

Bachelor of Science, Airport Management

RM

RTC Midden-Brabant

MBO Aviation Engineering

II

ISEC, Inc.

Air Transport Operations

LI

LinkedIn

Accounting Foundations: Managerial Accounting

May 2019

LI

LinkedIn

Expert Tips for Answering Common Interview Questions

Jun 2021

LI

LinkedIn

What Is Business Analysis?

Sep 2023

SK

Skillsoft

Project Management Professional (PMP)

Apr 2024 · Expired Oct 2024

SK

Skillsoft

New Project Manager Essentials

May 2024

SK

Skillsoft

Business Analysis Overview

May 2024

CC

Central Johannesburg TVET College

ELECTRICAL ENGINEERING, Electrical and Electronics Engineering

1996 - 1997

Began higher education studies in Electrical Engineering (Light Current) at Central Johannesburg College, Johannesburg, South Africa.
Developed a strong foundation in electrical systems, control, and applied problem-solving, which supported later studies in Mechatronics/Aerospace Engineering, Aviation Management, and Business Analysis.J

LH

Landstede S & B Harderwijk

MAVO, High School/Secondary Diplomas and Certificates

2000 - 2001

DZ

Deltion Zwolle

HAVO, Natural Sciences and Technology

2001 - 2002

RT

ROC Tilburg

Mechanical Engeneering | Aircraft Engeneering | Megatronica |Technical Certification in Maintenance, Engeneering |Airframe Structure | Components |Mechanics and Aircraft Maintenance Technology

2004 - 2007

CAD, CAM, CNC Turning and Milling, TIG, TAG and MAG, PLC Programing
Hydraulics instillation, Propulsion Systems, Sheet Metal Working

UT

Universidade Lusófona de Humanidades e Tecnologias

Bachelor of Science (BS), Aviation/Airway Management and Operations

2009 - 2012

Airfields, Safety, Airport Maintenance, Management, Statistics,English, Introduction to Economic Studies, Introduction to Elements of the Law , Mathematics, Aerial Legislation, Organizational, Individual and Group Behavior,Airport Planning,Cost Accounting
Economic Regulation, Environment
Flight Operations Management, Investments Analysis Air Traffic Services, Airport Marketing, Labour Law, Scale A

IC

ISEC - Instituto Superior de Educação e Ciências

Postgraduate Degree, Aviation/Airway Management and Operations

2014 - 2016

Completed postgraduate coursework in Aviation and Airways Management & Operations.
Conducted research on financial lifelines for the Portuguese aviation industry through Islamic financing and Sukuk, bridging aviation operations with alternative financial instruments. Developed a unique perspective on financing in regulated, capital-intensive industries.

CS

Católica Porto Business School

Master of Business Administration - MBA, Business Administration, Management and Operations

2019 - 2019

MBA Atlântico, a benchmark international program connecting Africa, Latin America, and Europe. Focused on strategy, leadership, and cross-cultural management, with emphasis on the Portuguese-speaking world as a global business platform.

PS

Porto Business School

Risco Geopolítico e Impacto Económico 1

Dec 2025

Tech stack

Software and tools used professionally

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