Rufus Johnson

I'm currently supporting British Airways customers through reservations, ticket changes, fare quotations, cancellations, travel documentation, and airline product sales across phone and digital channels.

Previously at IndiGo Airlines, I handled booking, rescheduling, refund, and ancillary-service enquiries while coordinating with operational teams and maintaining accurate reservation records, documentation, and reports.

As Executive Assistant to the President at Adon Fellowship Charitable Society, I managed schedules, meetings, confidential communications, stakeholder relationships, and domestic and international travel logistics. I’m comfortable anticipating needs, resolving operational challenges, and managing competing priorities in fast-paced environments.

I bring customer relationship management, sales support, administrative coordination, reporting, and clear professional communication to Sales Coordinator and customer operations roles.