RUDORWASHE MADANGURE
@rudorwashemadangure
Customer service and administration professional with law background.
What I'm looking for
I am a customer service and administration professional with a Bachelor of Law (LLB) and four years of international experience in front desk, sales, guest relations and administrative roles. I combine legal knowledge—policy analysis, regulatory compliance and ethics—with hands-on customer-facing skills to deliver consistent, high-quality service.
My experience spans hospitality and retail environments where I managed high-volume switchboards, handled cash and credit transactions, oversaw visitor management systems, processed sales and supported inventory and social media tasks. I pride myself on strong problem-solving, crisis management and communication skills that drive positive guest experiences and operational efficiency.
I seek roles that leverage my customer-centric approach and legal training, particularly in corporate or bank customer service, guest relations, compliance-adjacent functions or account management where I can contribute to excellent client outcomes and continuous improvement.
Experience
Work history, roles, and key accomplishments
Sales Receptionist
Olympius Roofin
Jan 2023 - Apr 2025 (2 years 3 months)
Assisted customers with purchase selection and completed sales processes, managed inventory and social media, and performed banking duties, improving post-sale follow-up and transaction accuracy.
Front Desk Receptionist
Salamis Bay Conti Hotel
May 2018 - Aug 2022 (4 years 3 months)
Oversaw front desk operations handling 50+ calls/day, managed guest check-ins, cash and credit payments, recorded guest feedback and coordinated solutions to improve guest satisfaction.
Education
Degrees, certifications, and relevant coursework
Brand Motiv360 (Certificate Course)
Certificate of Attendance, Call and Contact Centre
Attended a Call and Contact Centre course (certificate of attendance) in May 2023.
Girls High School, Harare
Ordinary Level (O Level) Certificate, Secondary Education
Completed Ordinary Level (O Level) secondary education with passes in English Language, Literature in English, History, Integrated Science, Art and Principles of Accounts.
St John's Emerald Hill High School
Advanced Level (A Level) Diploma, Secondary Education
Completed Advanced Level (A Level) secondary education with subjects including Divinity, History and Literature.
Cyprus International University
Bachelor of Laws (LL.B.), Law
Grade: Upper Second Class (2:1)
Completed a Bachelor of Laws (LL.B.) with Upper Second Class (2:1) in 2020.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Interested in hiring RUDORWASHE ?
You can contact RUDORWASHE and 90k+ other talented remote workers on Himalayas.
Message RUDORWASHEFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
