Himalayas logo
RUDORWASHE  MADANGURE RM
Looking for a job

RUDORWASHE MADANGURE

@rudorwashemadangure

Customer service and administration professional with law background.

Zimbabwe
Message

What I'm looking for

I seek customer-facing roles that value service excellence and offer growth into corporate customer service, compliance, or account management, in a collaborative culture focused on continuous improvement.

I am a customer service and administration professional with a Bachelor of Law (LLB) and four years of international experience in front desk, sales, guest relations and administrative roles. I combine legal knowledge—policy analysis, regulatory compliance and ethics—with hands-on customer-facing skills to deliver consistent, high-quality service.

My experience spans hospitality and retail environments where I managed high-volume switchboards, handled cash and credit transactions, oversaw visitor management systems, processed sales and supported inventory and social media tasks. I pride myself on strong problem-solving, crisis management and communication skills that drive positive guest experiences and operational efficiency.

I seek roles that leverage my customer-centric approach and legal training, particularly in corporate or bank customer service, guest relations, compliance-adjacent functions or account management where I can contribute to excellent client outcomes and continuous improvement.

Experience

Work history, roles, and key accomplishments

SH

Front Desk Receptionist

Salamis Bay Conti Hotel

May 2018 - Aug 2022 (4 years 3 months)

Oversaw front desk operations handling 50+ calls/day, managed guest check-ins, cash and credit payments, recorded guest feedback and coordinated solutions to improve guest satisfaction.

Education

Degrees, certifications, and relevant coursework

BC

Brand Motiv360 (Certificate Course)

Certificate of Attendance, Call and Contact Centre

Attended a Call and Contact Centre course (certificate of attendance) in May 2023.

GH

Girls High School, Harare

Ordinary Level (O Level) Certificate, Secondary Education

Completed Ordinary Level (O Level) secondary education with passes in English Language, Literature in English, History, Integrated Science, Art and Principles of Accounts.

SS

St John's Emerald Hill High School

Advanced Level (A Level) Diploma, Secondary Education

Completed Advanced Level (A Level) secondary education with subjects including Divinity, History and Literature.

Cyprus International University logoCU

Cyprus International University

Bachelor of Laws (LL.B.), Law

Grade: Upper Second Class (2:1)

Completed a Bachelor of Laws (LL.B.) with Upper Second Class (2:1) in 2020.

Tech stack

Software and tools used professionally

Find your dream job

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
RUDORWASHE MADANGURE - Sales Receptionist - Olympius Roofin | Himalayas