ruchika Pereira

Working as a Virtual Assistant to higher management, providing administrative support and strategic communications.

Manage all administrative and HR functions related to the US staff, ensuring efficient coordination with the local office to handle day-to-day operations seamlessly. Oversee and facilitate meetings, including preparing agendas, taking accurate minutes, and following up on action items. Additionally, manage the CEO's meeting calendar, ensuring all appointments and meetings are well-organized and co

Manage daily communications, including chats, messages, and emails, ensuring timely responses and effective coordination. Handle guest calls and liaise with back-office staff to provide seamless support and assistance to guests. Attend to administrative tasks related to the role, maintaining efficiency and organization in day-to-day operations.

Manage daily communications, including calls, emails, and messages, ensuring smooth and timely interactions. Oversee the entire tutor hiring process, including conducting interviews, managing paperwork and security forms, and issuing contracts. Coordinate meetings with parents and match tutors to students based on their needs and preferences. Develop assessments for both tutors and students to mon

Manage daily client communications, including calls and emails, ensuring prompt and professional responses. Prepare and send monthly reports to clients, maintaining accuracy and timeliness. Schedule meetings with the CEO and Growth Facilitators as needed. Contact clients in the US, UK, and Canada to coordinate and implement web edits. Ensure timely completion of monthly banners, newsletters, and o

Handle customer care calls, assist walk-in customers, and manage telemarketing and appointment scheduling for Marketing Executives. Prepare costings, quotations, and letters while maintaining the filing system and customer database. Track sales calls, inquiries, and complaints, providing monthly analysis and sales reports to management. Attend meetings, take minutes, conduct marketing research, an

Managed engineering staff attendance and maintained the company’s filing system. Organized divisional meetings and workshops, prepared monthly planned maintenance and service reports, and distributed them to managers. Handled incoming and outgoing mail, managed the customer care hotline, and assisted walk-in customers. Attended divisional meetings, recorded minutes, and maintained the department’s

Managed company stationery and maintained the filing system. Assisted with air freight documentation handled by the Managing Director. Operated the customer care hotline and assisted walk-in customers. Typed letters, reports, and other documents, maintained the Managing Director’s cash book, and handled emails in their absence. Scheduled appointments, managed calendars, and attended meetings to re

Managed incoming and outgoing mail, maintaining a mail register. Oversaw company stationery and handled the customer care hotline while updating the customer care database. Typed short letters for managers and maintained the company’s filing system.