AI-focused product leader with 11+ years across APAC, Europe, Canada, and the U.S., with recent focus on AI/ML product strategy and Responsible AI governance for regulated, enterprise environments. I own strategy and roadmap for three GRC/compliance product lines, and have designed, shipped, and now maintain three functional AI agents (Claude Skills) in production — applying the same governance discipline behind a WCAG 2.2 AA, GDPR, and SOC 2 compliance program to every AI feature I ship, reviewing model behavior, data privacy, and risk before launch. I work hands-on with modern AI patterns — agent design, prompt and agent lifecycle management, human-in-the-loop triage workflows — and have shipped six production AI capabilities across two organizations, spanning GenAI workflow automation, AI-assisted compliance content, and AI-based triage. I lead a team of 5 Associate Product Managers across the UK, US, Canada, and Germany, and translate complex AI and technical concepts into clear roadmap decisions for executive stakeholders.
Paulina De Hazra
@paulinadehazra
AI Product Manager at Mitratech who shipped six production AI capabilities and leads product strategy across three GRC lines.
IndiaExperience
Work history, roles, and key accomplishments
Owns strategy and roadmap for three GRC product lines, leads a team of 5 Associate Product Managers, and has shipped three Claude Skill-based AI workflows in production. Improved retention from 89% to 95% and NPS from 6.2 to 9.5.
Led product development end-to-end, building a workforce scheduling platform with AI chatbot and a demand management platform that reduced decision-making time from 12.7 weeks to under 2.
Directed product releases end-to-end, including timelines, prioritization models, and stakeholder expectations. Partnered with Engineering and Customer Support on roadmap execution.
Managed sprint execution, tracked team velocity, and kept technical delivery aligned across release cycles. Oversaw migrations and decommissioning of legacy systems.
Business Associate — Consulting / Business Analyst
May 2014 - Apr 2018 (3 years 11 months)
Executed divestment remediation across 47 countries, covering 9 brands and 250+ products. Supported TSA exit and asset transfers across 73 countries.
Education
Degrees, certifications, and relevant coursework
SP Jain School of Global Management
Professional Certification in Product Management, Product Management
Professional Certification in Product Management from SP Jain.
Scrum Alliance
Certified Scrum Product Owner (CSPO), Certified Scrum Master (CSM), Scrum
Certified Scrum Product Owner (CSPO) and Certified Scrum Master (CSM) from Scrum Alliance.
AXELOS
ITIL Foundation v3, IT Service Management
ITIL Foundation v3 certification.
Six Sigma
Six Sigma Yellow Belt, Six Sigma
Six Sigma Yellow Belt certification.
Coursera
Design Thinking for Innovation, Design Thinking
Design Thinking for Innovation certification from Coursera.
Osmania University
Post Graduate Diploma in Management, Finance/Marketing
2012 - 2014
Post Graduate Diploma in Management with focus on Finance and Marketing from Osmania University from 2012 to 2014.
Utkal University
Bachelor of Commerce (Honours), Commerce
2008 - 2011
Bachelor of Commerce (Honours) from Utkal University, Bhubaneswar from 2008 to 2011.
Udemy
JIRA (+ Confluence) Certification, JIRA and Confluence
JIRA and Confluence certification from Udemy.
Availability
Location
IndiaAuthorized to work in
Salary expectations
Social media
Job categories
Skills
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