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Ruben Sidon

@rubensidon

SAP Functional Analyst at OpenService supporting Whirlpool's manufacturing and logistics processes and managing SAP changes through production follow-up.

Mexico

Message

At OpenService, supporting Whirlpool, I managed SAP functional incidents, requirements, and changes, primarily in MM and logistics processes. I coordinated with business users, consultants, and external teams, and followed changes from analysis and approval through CAB presentation and production follow-up.

At Sidon Consultoría SCS, I supported SAP MM, FI, SD, and CO, including the transition from CFDI 3.3 to CFDI 4.0. I also configured release strategies, participated in roll-outs for new company codes, and collaborated on bank statement upload automation projects.

Experience

Work history, roles, and key accomplishments

SAP Functional Analyst – Manufacturing & Logistics

OpenService

Jan 2024 - Jan 2026 (2 years)

Managed SAP functional incidents, requirements, and changes, primarily within the MM module and logistics processes. Coordinated communication among business users, consultants, and external teams to ensure timely resolution of issues.

SAPMM Incident Management Change Management Business User Coordination Executive Reporting D2C GTM

SAP Functional Analyst (MM · FI · SD · CO)

Sidon Consultoría SCS

Jan 2022 - Jan 2024 (2 years)

Supported the transition from CFDI 3.3 to CFDI 4.0 and configured release strategies with functional testing. Provided functional and technical support across SAP MM, FI, SD, and CO modules, including user training and documentation.