Ruben Palma Galeto

Provided high-level administrative assistance to executives, including calendar management, meeting coordination, and travel arrangements. Trained workmates on various job procedures and utilized different internal software applications.

Resolved technical problems for internet, mobile phone, tablet, landline, and 4G routers through inbound and outbound calls. Prepared reports and performed administrative tasks for supervisors and managers, utilizing CRM and AMDOCS applications.

Conducted cold calls for the energy sector and completed client contracts. Provided technical support to office users, ensuring smooth operations.

Supervised over 15 warehouse workers, ensuring adherence to quality, safety, and production standards. Performed parcel scanning, warehouse preparation, and managed pallet operations using a pallet truck.

Engaged in direct sales activities for various products within the retail environment. Assisted customers with product inquiries and facilitated purchasing decisions.

Executed sales strategies and managed client interactions to achieve sales targets. Developed strong communication skills in a fast-paced sales environment.

Repaired, disinfected, and assembled computers both in-store and at client homes. Installed wires and configured local networks, ensuring functional IT setups.

Completed a Mid-Level Vocational Degree in IT, gaining foundational knowledge in information technology. This program provided practical skills relevant to the IT industry.

Obtained a CISCO CCNA certificate in network and switching. This certification provided specialized knowledge in network infrastructure and operations.

Completed lower secondary education, establishing a broad educational foundation. This period focused on general academic subjects.