Ruan Swart

I am an IT Operations Support professional with extensive hands-on experience in customer support, Linux environments, system monitoring, and live incident response within cloud-based broadcast infrastructures. I troubleshoot complex issues in real time by analysing logs and coordinating cross-functional teams to maintain uptime during high-stakes live events.

As the first professional hired into my role at my company, I developed and refined expertise that exceeded formal qualifications, thriving in high-pressure environments where strict discipline and decisive action matter. I took full ownership of service delivery across planning, coordination, maintenance, testing, and live operations (SaaS | B2B).

I also bring practical strengths from hands-on media workflow and data management work, including designing and deploying high-bandwidth, fail-safe storage and backup solutions (network-attached storage and RAID), and implementing best practices for sensitive data (encryption, checksum utilization, and data splitting). I’m now seeking a role with a clear growth path and measurable KPIs, where I can deliver operational excellence and support strategic objectives.