R Sukitha

I am an Analyst III at DXC Technology, where I specialize in infrastructure services. My role involves managing incident tickets through ServiceNow, ensuring timely resolutions while collaborating with cross-functional teams. I have a strong background in troubleshooting complex technical incidents across various platforms, including Windows, macOS, iOS, and Android. My commitment to maintaining robust security configurations, such as Multi-Factor Authentication, has been pivotal in adhering to enterprise security protocols.

In addition to my professional experience, I have engaged in several academic projects that showcase my technical skills. For instance, I developed a solar tracker system that optimizes energy efficiency and an IoT-based radio transmission system that emphasizes low power consumption. My education in Electronics and Communication Engineering from New Horizon College of Engineering has equipped me with a solid foundation in both theoretical and practical aspects of technology.