Open to opportunities

RRAMANDEIP SINGH

@rramandeipsingh

AI integration and governance postgraduate student building ethical NLP and machine-learning solutions with strong data and operations experience.

Canada

Message

What I'm looking for

I’m looking for a role where I can integrate ethical AI, apply NLP and machine learning to real problems, and support reliable production outcomes through strong data analysis, workflow automation, and careful quality evaluation.

I’m an AI Integration and Governance postgraduate student at Humber College, focused on building ethical AI that solves real-world business problems. I bring hands-on experience across machine learning, natural language processing (NLP), and data analysis, backed by a strong foundation in AI governance.

I work with Python and the data science stack (Pandas, NumPy, Scikit-learn, Jupyter Notebook) to clean, explore, and model real-world datasets. I also develop practical AI workflows using n8n and ElevenLabs, including NLP pipelines with John Snow Labs for Named Entity Recognition and Assertion Detection.

Outside the lab, I’ve built customer-first and process-driven strength through roles in customer operations, technical support, and quality assurance. I’m especially motivated by projects that evaluate outputs carefully and align AI behavior with ethics, risk, and accuracy.

Experience

Work history, roles, and key accomplishments

Current

Store Associate

Current

Dollarama

Sep 2025 - Present (11 months)

Assist customers with product inquiries, purchases, and issue resolution in a high-volume retail environment. Process transactions using POS systems and support inventory replenishment and daily store operations.

POS systems Customer Support Cash Handling Replenishment Retail Operations

Senior Operations Representative

Concentrix

Sep 2022 - Nov 2024 (2 years 2 months)

Managed customer inquiries via phone and digital communication while maintaining service quality standards. Reviewed and documented interactions in internal systems and coordinated with internal teams to resolve customer and technical issues.

Customer Support Phone Support Service quality Interaction

IT Support Technician

Digitech Computers

Jul 2020 - Aug 2022 (2 years 1 month)

Provided level 1 technical support for hardware, software, and network-related issues. Assisted users with troubleshooting, system configuration, and maintenance while recording and tracking support requests and resolutions.

hardware troubleshooting Technical Troubleshooting Network Support System Configuration Technical Support Issue Tracking

Customer Service Representative

Impressive Trade Vision Pvt. Ltd.

Jun 2017 - Jul 2019 (2 years 1 month)

Delivered customer support while processing transactions and handling service requests. Maintained inventory records, supported store organization, and collaborated with teammates to ensure smooth daily operations.

Customer Service Transaction Processing Inventory Store Operations

Education

Degrees, certifications, and relevant coursework

Humber College

Postgraduate Certificate, AI Integration and Governance

Activities and societies: Training in AI governance & ethics, machine learning, natural language processing, prompt engineering, workflow automation (n8n), and voice AI (ElevenLabs).

Postgraduate Certificate in AI Integration and Governance at Humber College, with a focus on ethical AI and AI governance alongside ML and NLP.