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Prabhjot Singh

@prabhjotsingh

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Recent Business Analytics graduate with hands-on data analysis experience.

Canada

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What I'm looking for

I am looking for a role that allows me to apply my analytical skills in a collaborative environment, focusing on solving real-world business challenges and fostering career growth.

I am a recent graduate in Business Analytics from Cape Breton University, where I honed my skills in data analysis and predictive modeling through various academic projects. My capstone project involved analyzing rental property trends across multiple U.S. cities using Google Vertex AI AutoML, where I developed data models to forecast rental prices, aiding investment decisions. I take pride in my ability to prepare detailed reports and present findings that align with business objectives, showcasing my analytical skills and technical expertise.

In addition to my academic background, I have gained practical experience as a Sale Consultant at Hudson Bay Company, where I leveraged my analytical skills to identify customer needs and improve sales performance. My previous roles as a Fulfillment Specialist at BestBuy Canada and System Engineer at CYBERCORE Solutions have equipped me with a solid foundation in customer service and technical support, further enhancing my problem-solving abilities and teamwork skills.

Experience

Work history, roles, and key accomplishments

Current

Sale Consultant

Current

Hudson Bay Company

Apr 2023 - Present (2 years 3 months)

Greeted customers and assisted in locating items. Utilized analytical skills to identify customer needs and enhance sales performance while managing sales data.

Customer Service Sales Analysis Data Management Communication Problem Solving

Current

Sale Consultant

Current

Hudson Bay Company

Apr 2023 - Present (2 years 3 months)

Greeted customers and assisted in locating items. Utilized analytical skills to identify customer needs and enhance sales performance while managing sales data to optimize strategies.

Customer Service Sales Analysis Data Management Communication Problem Solving

Fulfillment Specialist

BestBuy Canada

Oct 2023 - Nov 2023 (1 month)

Prepared and packaged online orders while assisting customers with product retrieval. Focused on creating a positive customer experience and managing inventory.

Order Management Customer Support Inventory Management Problem Solving Communication

Fulfillment Specialist

BestBuy Canada

Oct 2023 - Nov 2023 (1 month)

Prepared and packaged online orders, assisted customers with product retrieval, and elevated complaints to management while maintaining inventory records.

Order Management Customer Experience Inventory Management Problem Solving Communication

Business Analyst Intern

Revolution RE

Sep 2023 - Nov 2023 (2 months)

Conducted data analysis and predictive modeling for rental property trends across U.S. cities using Google Vertex AI AutoML. Developed data models to forecast rental prices and prepared detailed reports for stakeholders.

Vertex AI Data Analysis Forecasting Reporting

Business Analyst

Revolution RE

Sep 2023 - Nov 2023 (2 months)

Conducted data analysis and predictive modeling to forecast rental property trends across multiple U.S. cities. Developed data models to aid investment decisions and presented findings to stakeholders.

Data Analysis Forecast Modelling Reporting

System Engineer

CYBERCORE Solutions Pvt. Ltd.

Oct 2010 - Jan 2014 (3 years 3 months)

Provided technical support for computer systems and networks, documented issues, and recommended solutions to enhance efficiency. Managed IT hardware support and system maintenance.

Technical Support Troubleshooting Maintenance Documentation Network Management

System Engineer

CYBERCORE Solutions Pvt. Ltd.

Oct 2010 - Jan 2014 (3 years 3 months)

Provided technical support and troubleshooting for computer systems and networks. Documented issues and recommended solutions to enhance efficiency and maintained IT hardware.

Technical Support Troubleshooting Documentation Network Hardware Hardware

Technical Associate

Real Network India Pvt. Ltd.

Mar 2010 - Oct 2010 (7 months)

Delivered technical support for computer systems, documented issues, and developed BULK module to improve processing speed and customer activation.

Technical Support Systems Documentation

Technical Associate

Real Network India Pvt. Ltd.

Mar 2010 - Oct 2010 (7 months)

Delivered technical support and troubleshooting for systems, documented issues, and developed modules to improve efficiency. Conducted testing and communicated with QA leads.

Technical Support Testing Documentation Communication