Alice Colehower

Set up billing and collections operations for new clinics and telehealth startups, including client assessments and hands-on support. Oversee multi-state provider credentialing and licensing for 6+ providers.

Led billing, collections, denials, AR, coding, and insurance verification teams for a $35M+ practice; managed 10 managers and 40+ staff. Turned a $200K monthly operating loss into profitability within 3 months and rolled out ECW, cutting claim processing time 35% and raising clean claim rate to 95%+.

Led billing and patient financial services for a 135-provider, multi-location group with 700+ daily patients and $35M in annual revenue. Cut denials 40% and raised collections 18% by changing billing and collection strategies, and onboarded a merged practice onto shared billing systems.

Upgraded billing protocols and renegotiated major payer contracts, securing $8M in annual revenue. Owned budgeting, forecasting, and the annual audit; kept billing and documentation 100% compliant.

Brought billing in-house within 90 days, adding 8 points of margin and eliminating $200K+ in annual vendor costs. Managed billing, coding accuracy, and payer contracting.

Managed a 40-person billing and coding department serving 95 providers; raised productivity 30% through workflow redesign and training. Implemented system upgrades and offshore resources to cut turnaround times.

Founded and ran a full-service medical billing firm for 22 years; managed billing staff and client relationships for multiple physician practices, starting with anesthesiology groups. Oversaw billing, collections, and payer relations; resolved claims and reimbursement issues.

Lean Six Sigma Green Belt certification, with Black Belt in progress.

Bachelor of Business Administration in Business Management from Northwestern University.

Certified Professional Coder (CPC) credential from AAPC.

CHCC credential in HIPAA compliance.